Acknowledgments | 第1-6页 |
摘要 | 第6-7页 |
Abstract | 第7-11页 |
Introduction | 第11-12页 |
Chapter 1. The Nature of Negotiation | 第12-15页 |
·Concept of Negotiation | 第12页 |
·Conflicts and Disputes | 第12-13页 |
·The Art and Science of Negotiation | 第13-14页 |
·Two Types of Negotiation and their major Tactics | 第14-15页 |
Chapter 2. Fundamental Principles for Negotiation Analysis | 第15-25页 |
·Individual and Group perspective | 第15页 |
·Four Disciplinary Approaches in Decision-Making Perspective | 第15-23页 |
·Decision analysis –Prescriptive Individual decision making | 第16页 |
·Behavioral Decision Theory –Descriptive Individual decision making | 第16-17页 |
·Game Theory –Interactive decision making | 第17-21页 |
·Negotiation Analysis –Joint decision making | 第21-23页 |
·Chapter Summary | 第23-25页 |
Chapter 3. A Brief Introduction to Sino-American Business Negotiation | 第25-32页 |
·A Brief Introduction to Sino-American Economic Relationship | 第25-28页 |
·Sino-American Economic Development | 第25-26页 |
·Sino-American Business Conflicts and Negotiation | 第26-28页 |
·A Case in point –Sino-American Negotiation on Textile | 第28-32页 |
·Summarization of Sino-American Negotiation on Textile | 第29-30页 |
·Reasons and Roots of Sino-American Textile Conflict | 第30-32页 |
Chapter 4. Sino-American Business Negotiation Decision-Making Analysis | 第32-44页 |
·A Synthetic and Overall Decision-Making Perspective for Sino-American Business Negotiation | 第32-33页 |
·The Nature of Sino-American Business Negotiation | 第33-36页 |
·The Type of Sino-American Business Negotiation: Distributive or Integrative | 第33-35页 |
·Proper Attitude in Sino-American Business Negotiation | 第35-36页 |
·The Decision-Making Process of Sino-American Business Negotiation | 第36-44页 |
·Step 1: Consider Separately What the Objectives for China and America | 第37-40页 |
·Sept 2: Identify Potential Value Creation Opportunities | 第40-41页 |
·Step 3: Gather External Standards and Criteria Relevant to Fairness | 第41-42页 |
·Step 4: Identify Your BATNA and Shore Up Your BATNA | 第42-44页 |
Chapter 5. Conclusion | 第44-48页 |
·Analysis Conclusions | 第44-45页 |
·Limitations | 第45-46页 |
·Recommendations for Chinese Negotiators | 第46-48页 |
·Consider the Americans’ Attitude around the Negotiating Table | 第46页 |
·Learn All You Can About the Other Side’s People and Culture | 第46-47页 |
·Negotiate with a Customer You Can’t Afford to Lose | 第47-48页 |
Notes | 第48-50页 |
Reference | 第50-52页 |