| Acknowledgements | 第4-5页 |
| 摘要 | 第5-6页 |
| Abstract | 第6-7页 |
| Table of Contents | 第8-10页 |
| LIST OF FIGURES | 第10-11页 |
| CHAPTER 1: INTRODUCTION | 第11-22页 |
| 1.The urgency of the subject | 第11-12页 |
| 2.The purpose of research | 第12-13页 |
| 3. Literature review | 第13-21页 |
| 4.Object and scope of the research | 第21页 |
| 5.Research method | 第21页 |
| 6.The outline of the study | 第21-22页 |
| CHAPTER 2: GENERAL THEORIES ABOUT HUMAN RESOURCE & HUMAN RESOURCE DEVELOPMENT IN TOURISM INDUSTRY | 第22-38页 |
| 1.Human resource in tourism industry | 第22-29页 |
| 1.1. Definition of human resource | 第22-24页 |
| 1.2. Human resource in tourism industry | 第24-29页 |
| 1.2.1. Basic theories of tourism | 第24-26页 |
| 1.2.2. The characteristic of human resource in tourism companies | 第26-29页 |
| 2.Tourism human resource development | 第29-32页 |
| 2.1. Definition | 第29-30页 |
| 2.2. Factors affects on human resource development | 第30-32页 |
| 3.The importance of human resource development in Viet Nam tourism industry | 第32-38页 |
| 3.1. The importance of tourism to economic, social and environment | 第32-35页 |
| 3.2. The importance of tourism to the social and economic development of Vietnam | 第35-36页 |
| 3.3. The importance of human resource development in Viet Nam tourism industry | 第36-38页 |
| CHAPTER3: STATUS OF HUMAN RESOURCE IN VIETNAM TOURISM INDUSTRY | 第38-55页 |
| 1.Status of human resource in Viet Nam tourism industry | 第38-47页 |
| 1.1. The number of labour | 第38-39页 |
| 1.2. The Structure of labour | 第39-42页 |
| 1.3. The quality of labour | 第42-47页 |
| 2.Status of human resource development in Vietnam tourism industry | 第47-50页 |
| 2.1. About Government side | 第47-49页 |
| 2.2. About enterprises involving tourism industry | 第49-50页 |
| 3.Evaluating the human resource & human resource development of tourism industry in Viet Nam | 第50-55页 |
| 3.1. Strengths | 第50-51页 |
| 3.2. Weaknesses | 第51-55页 |
| CHAPTER 4: SOLUTION FOR HUMAN RESOURCE DEVELOPMENT OF TOURISM INDUSTRY IN VIETNAM | 第55-64页 |
| 1.Trend of tourism industry development in the future | 第55-58页 |
| 1.1. International trend of tourism industry development | 第55-56页 |
| 1.2. Trend of tourism industry development in Vietnam | 第56-57页 |
| 1.3. The objectives of human resource development in Vietnam | 第57-58页 |
| 2.Trend of human resource development in Vietnam | 第58-60页 |
| 3.Improving human resource s structure and quality in Vietnam tourism industry | 第60-64页 |
| 3.1. Solution to Government | 第60-62页 |
| 3.2. Solutions to enterprises involving in tourism industry | 第62-64页 |
| CONCLUSION | 第64-66页 |
| Appendix | 第66-68页 |
| References | 第68-70页 |
