| Abstract | 第1-6页 |
| 摘要 | 第6-8页 |
| Acronyms | 第8-9页 |
| Tables and Diagrams | 第9-12页 |
| 1 INTRODUCTION AND BACKGROUND TO THE | 第12-20页 |
| ·Statement of the problem | 第16-18页 |
| ·Specific objectives | 第18页 |
| ·Research Questions | 第18页 |
| ·Purpose of the study | 第18-19页 |
| ·Significance of the study | 第19页 |
| ·Limitation | 第19-20页 |
| 2 REVIEW OF THE | 第20-41页 |
| ·Service Delivery Framework | 第20-23页 |
| ·Intervention Framework | 第23-25页 |
| ·Who drives the intervention process and role of facilitators | 第25-26页 |
| ·Decentralization and service delivery | 第26-31页 |
| ·Top Down and Bottom Up Approaches | 第31-34页 |
| ·Strengthening institutional capability at local level | 第34-37页 |
| ·Public Organization and NGOs in service delivery | 第37-38页 |
| ·The three Es, Effectiveness, Efficiency and Equity | 第38-41页 |
| 3 METHODOLOGY | 第41-44页 |
| ·Research Design | 第41页 |
| ·Population and Participants | 第41页 |
| ·Samples and data collection | 第41-42页 |
| ·Development of data collection instrument | 第42页 |
| ·Questionnaire design | 第42页 |
| ·Data entry | 第42-43页 |
| ·Data Analysis | 第43-44页 |
| 4 PRESENT SCENIRIO OF SERVICE DELIVERY IN PAPUA | 第44-50页 |
| ·Not easy to access services in rural PNG | 第44-46页 |
| ·Poor quality of services and infrastructure | 第46-48页 |
| ·Deteriorating facilities | 第48页 |
| ·Lack of public servants in rural areas | 第48-50页 |
| 5 PRESENTATION AND DISCUSSION OF THE FINDING | 第50-59页 |
| ·Public services and delivery mechanisms | 第50-51页 |
| ·Problems associated with effectiveness of service delivery mechanism | 第51-52页 |
| ·Impacts of effective service delivery to rural areas | 第52-54页 |
| ·Challenges faced with effective service delivery | 第54-56页 |
| ·Rural communities’contribution towards enhancing flow of services. | 第56-59页 |
| 6 DISCUSSING PROBLEMS ASSOCIATED EFFECTIVE SERVICE DELIVERY IN PAPUA NEW | 第59-65页 |
| ·Lawlessness in rural PNG | 第59-60页 |
| ·Land issues in PNG | 第60-62页 |
| ·Lack of funding | 第62-63页 |
| ·Complex structure of service delivery in PNG | 第63-64页 |
| ·Lack of ownership by rural communities | 第64-65页 |
| 7 CONCLUSION AND | 第65-71页 |
| ·Conclusion | 第65-67页 |
| ·Recommendations | 第67-71页 |
| References | 第71-78页 |
| Acknowledgment | 第78-79页 |
| Appendix | 第79-81页 |