| Acknowledgments | 第1-5页 |
| Abstract | 第5-7页 |
| 摘要 | 第7-14页 |
| Chapter One Introduction | 第14-19页 |
| ·Introduction | 第14-15页 |
| ·The motivation of the study | 第15-16页 |
| ·The problems of the existing studies | 第16页 |
| ·The objectives of the present study | 第16页 |
| ·The methodology and data collection | 第16-17页 |
| ·The outline of the thesis | 第17-19页 |
| Chapter Two Literature Review | 第19-44页 |
| ·Introduction | 第19页 |
| ·The relationship between conversation and sociology | 第19-27页 |
| ·The background and some concepts | 第20-21页 |
| ·The situational models in conversation | 第21-22页 |
| ·The conversation structure and power structure | 第22-23页 |
| ·The analysis of power and conversation | 第23-25页 |
| ·The power in the doctor-patient conversation | 第25-27页 |
| ·The relationship between the doctor and the patient | 第27-34页 |
| ·The concept of the doctor-and-patient relationship | 第27-28页 |
| ·The models of the doctor-and-patient relationship | 第28-30页 |
| ·The factors influencing the doctor-and-patient relationship | 第30-34页 |
| ·An overview of conversation analysis | 第34-37页 |
| ·The historical development of conversation analysis | 第34-36页 |
| ·The conversation analysis in the doctor-and-patient communication | 第36-37页 |
| ·Relevant studies on sensitive talk | 第37-44页 |
| ·Some definitions about "sensitive" | 第37-38页 |
| ·Some topics about "sensitive talk" | 第38-44页 |
| Chapter Three A Description of the Conceptual Framework | 第44-62页 |
| ·Introduction | 第44页 |
| ·The methodology of conversation analysis | 第44-54页 |
| ·Turn | 第45-46页 |
| ·Adjacency pair | 第46页 |
| ·Conditional relevance and relevance absence | 第46-47页 |
| ·Expansion | 第47页 |
| ·Sequential organization | 第47-49页 |
| ·Preferred/dispreferred turn shapes | 第49-51页 |
| ·Maynard's NDS model | 第51-53页 |
| ·Conversational analysis of the medical interview | 第53-54页 |
| ·Studies of sensitive talk from the perspective of sociology and social psychology | 第54-62页 |
| ·Interpersonal communication in public relation | 第54-55页 |
| ·Psychological effects of interpersonal communication | 第55-58页 |
| ·Some concepts in social psychology | 第58-62页 |
| Chapter Four Data Analysis on the Sensitive Talk in Clinic Interaction | 第62-97页 |
| ·Introduction | 第62页 |
| ·Sensitive talk from the perspective of body position | 第62-74页 |
| ·Gynaecology | 第62-71页 |
| ·Urology | 第71-74页 |
| ·Sensitive talk from the perspective of talk content | 第74-82页 |
| ·The delivery of bad news | 第74-78页 |
| ·Personal privacy | 第78-82页 |
| ·Sensitive talk from the perspective of sensitive social problems | 第82-91页 |
| ·Price or medical treatment at public/own expense | 第82-86页 |
| ·Sensitivity of the medical profession competition | 第86-91页 |
| ·Non-sensitive talk in clinic interaction | 第91-97页 |
| Chapter Five Conclusions | 第97-102页 |
| ·Introduction | 第97页 |
| ·Summary of research findings | 第97-101页 |
| ·The establishment of the good doctor-and-patient relationship | 第97-99页 |
| ·The features of the communication between the doctor and the patient | 第99-101页 |
| ·Limitations of present study and suggestions for further research | 第101-102页 |
| Bibliography | 第102-104页 |
| Appendix | 第104-107页 |
| 发表文章目录 | 第107-109页 |
