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公众电子政务服务采纳以助推善治研究--基于加纳塔马利市的调查

摘要第5-6页
ABSTRACT第6-7页
Chapter 1 Introduction第13-21页
    1.1 Research Background第13-16页
    1.2 Problem Statement第16-17页
    1.3 Objectives of the Study第17-18页
    1.4 Research Questions第18页
    1.5 Research Significance第18页
    1.6 Delimitation of the Research第18-19页
    1.7 Research innovation第19页
    1.8 Organization of the Thesis第19-21页
Chapter 2 Literature Review第21-40页
    2.1 Definition, Overview, Classification and Stages of E-Government第21-26页
        2.1.1 Government-to-Citizen (G2C)第23页
        2.1.2 Government-to-Business (G2B)第23页
        2.1.3 Government-to-Employee (G2E)第23-24页
        2.1.4 Government-to-Government (G2G)第24-26页
    2.2 E-Government Development and Citizens' Adoption in Ghana第26-29页
    2.3 The Role and Benefits of E-government第29-32页
        2.3.1 Citizens' Participation in Government第30页
        2.3.2 Enhances Transparency and Accountability第30-31页
        2.3.3 Reduction in Bureaucracy and Enhancing Delivery of Government Services第31页
        2.3.4 Reduction in the Size and Cost of the Public Sector第31页
        2.3.5 Reduces Corruption and other Corrupt Practices第31-32页
    2.4 Overview of some Public Institutions Proving E-Government Service in Tamale第32-33页
    2.5 Definitions and Components of Good Governance第33-35页
    2.6 Theoretical Models and Development of Research Hypotheses with Analytical Frame Work on E-Governance Adoption第35-39页
    2.7 Chapter Summary第39-40页
Chapter 3 Methodology of the Study第40-50页
    3.1 Design of the Research第40-41页
    3.2 Profile of the Study Country- Ghana第41-42页
        3.2.1 The Study Area –Tamale, Northern Region第41-42页
    3.3 Theoretical Framework, Research Approach and Strategy第42-46页
        3.3.1 Quantitative Research Approach第43-44页
        3.3.2 Qualitative Research Approach第44-45页
        3.3.3 Mixed Method Research Approach第45-46页
    3.4 Data Sources, Sampling Method and Data Gathering Instruments第46-47页
    3.5 Data Analysis第47-50页
        3.5.1 Sampling Adequacy Analysis第48页
        3.5.2 Regression Analysis on Citizens' Adoption and Good Governance第48页
        3.5.3 Correlation Analysis (Citizens' Adoption & Good Governance)第48-49页
        3.5.4 Hypothesis Testing for Citizens' Adoption and Good Governance第49页
        3.5.5 Research Validity and Reliability第49-50页
Chapter 4 Data Analysis and Presentation第50-74页
    4.1 Demographic Profiles of Respondents第50-55页
        4.1.1 Gender Distribution第50-51页
        4.1.2 Age Distribution第51-52页
        4.1.3 Educational Level Distribution第52-53页
        4.1.4 Access to Internet Services第53-54页
        4.1.5 Use of Government Websites第54-55页
    4.2 Factors Influencing Citizens' Adoption of E-Government Services第55-58页
    4.3 Statistical Analysis of Citizens' Adoption of E-Government Services and Good Governance第58-65页
        4.3.1 Reliability Analysis (Cronchbach's Alpha)第58-59页
        4.3.2 Sampling Adequacy Analysis第59-60页
        4.3.3 Factor Analysis (Citizens' Adoption Factors)第60-61页
        4.3.4 Correlation Analysis among the Constructs (Citizens' Adoption)第61-63页
        4.3.5 Correlation Analysis (Citizens' Adoption & Good Governance)第63页
        4.3.6 Mean and Standard Deviation Analysis of Good Governance Indicators第63-64页
        4.3.7 Correlation Analysis (Good Governance Indicators)第64-65页
    4.4 Regression Analysis on Citizens' Adoption and Good Governance第65-68页
        4.4.1 ANOVA Analysis (Citizens' Adoption)第66页
        4.4.2 Coefficient Analysis (Citizens' Adoption)第66-67页
        4.4.3 Hypothesis Testing for Citizens' Adoption第67-68页
    4.5 Combined Regression Analysis on Citizens' Adoption and Good Governance第68-70页
        4.5.1 Combined Hypothesis Testing第69-70页
    4.6 Challenges of Citizens' Adoption of E-Government Services and Propositions to Adoption Challenges第70-73页
        4.6.1 Challenges of Citizens' Adoption of E-Government Services第70-71页
        4.6.2 Propositions to Citizens' Adoption Challenges第71-73页
    4.7 Chapter Summary第73-74页
Chapter 5 Summary, Findings, Policy Implications and Conclusion第74-80页
    5.1 Summary of the Study第74-76页
    5.2 Main Findings第76-77页
    5.3 Policy Implications for Government第77-78页
    5.4 Limitations and Suggested Areas for Further Research第78-79页
    5.5 Conclusion第79-80页
Acknowledgement第80-81页
References第81-91页
Appendices第91-95页

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