摘要 | 第5-6页 |
ABSTRACT | 第6-7页 |
Chapter 1 Introduction | 第13-21页 |
1.1 Research Background | 第13-16页 |
1.2 Problem Statement | 第16-17页 |
1.3 Objectives of the Study | 第17-18页 |
1.4 Research Questions | 第18页 |
1.5 Research Significance | 第18页 |
1.6 Delimitation of the Research | 第18-19页 |
1.7 Research innovation | 第19页 |
1.8 Organization of the Thesis | 第19-21页 |
Chapter 2 Literature Review | 第21-40页 |
2.1 Definition, Overview, Classification and Stages of E-Government | 第21-26页 |
2.1.1 Government-to-Citizen (G2C) | 第23页 |
2.1.2 Government-to-Business (G2B) | 第23页 |
2.1.3 Government-to-Employee (G2E) | 第23-24页 |
2.1.4 Government-to-Government (G2G) | 第24-26页 |
2.2 E-Government Development and Citizens' Adoption in Ghana | 第26-29页 |
2.3 The Role and Benefits of E-government | 第29-32页 |
2.3.1 Citizens' Participation in Government | 第30页 |
2.3.2 Enhances Transparency and Accountability | 第30-31页 |
2.3.3 Reduction in Bureaucracy and Enhancing Delivery of Government Services | 第31页 |
2.3.4 Reduction in the Size and Cost of the Public Sector | 第31页 |
2.3.5 Reduces Corruption and other Corrupt Practices | 第31-32页 |
2.4 Overview of some Public Institutions Proving E-Government Service in Tamale | 第32-33页 |
2.5 Definitions and Components of Good Governance | 第33-35页 |
2.6 Theoretical Models and Development of Research Hypotheses with Analytical Frame Work on E-Governance Adoption | 第35-39页 |
2.7 Chapter Summary | 第39-40页 |
Chapter 3 Methodology of the Study | 第40-50页 |
3.1 Design of the Research | 第40-41页 |
3.2 Profile of the Study Country- Ghana | 第41-42页 |
3.2.1 The Study Area –Tamale, Northern Region | 第41-42页 |
3.3 Theoretical Framework, Research Approach and Strategy | 第42-46页 |
3.3.1 Quantitative Research Approach | 第43-44页 |
3.3.2 Qualitative Research Approach | 第44-45页 |
3.3.3 Mixed Method Research Approach | 第45-46页 |
3.4 Data Sources, Sampling Method and Data Gathering Instruments | 第46-47页 |
3.5 Data Analysis | 第47-50页 |
3.5.1 Sampling Adequacy Analysis | 第48页 |
3.5.2 Regression Analysis on Citizens' Adoption and Good Governance | 第48页 |
3.5.3 Correlation Analysis (Citizens' Adoption & Good Governance) | 第48-49页 |
3.5.4 Hypothesis Testing for Citizens' Adoption and Good Governance | 第49页 |
3.5.5 Research Validity and Reliability | 第49-50页 |
Chapter 4 Data Analysis and Presentation | 第50-74页 |
4.1 Demographic Profiles of Respondents | 第50-55页 |
4.1.1 Gender Distribution | 第50-51页 |
4.1.2 Age Distribution | 第51-52页 |
4.1.3 Educational Level Distribution | 第52-53页 |
4.1.4 Access to Internet Services | 第53-54页 |
4.1.5 Use of Government Websites | 第54-55页 |
4.2 Factors Influencing Citizens' Adoption of E-Government Services | 第55-58页 |
4.3 Statistical Analysis of Citizens' Adoption of E-Government Services and Good Governance | 第58-65页 |
4.3.1 Reliability Analysis (Cronchbach's Alpha) | 第58-59页 |
4.3.2 Sampling Adequacy Analysis | 第59-60页 |
4.3.3 Factor Analysis (Citizens' Adoption Factors) | 第60-61页 |
4.3.4 Correlation Analysis among the Constructs (Citizens' Adoption) | 第61-63页 |
4.3.5 Correlation Analysis (Citizens' Adoption & Good Governance) | 第63页 |
4.3.6 Mean and Standard Deviation Analysis of Good Governance Indicators | 第63-64页 |
4.3.7 Correlation Analysis (Good Governance Indicators) | 第64-65页 |
4.4 Regression Analysis on Citizens' Adoption and Good Governance | 第65-68页 |
4.4.1 ANOVA Analysis (Citizens' Adoption) | 第66页 |
4.4.2 Coefficient Analysis (Citizens' Adoption) | 第66-67页 |
4.4.3 Hypothesis Testing for Citizens' Adoption | 第67-68页 |
4.5 Combined Regression Analysis on Citizens' Adoption and Good Governance | 第68-70页 |
4.5.1 Combined Hypothesis Testing | 第69-70页 |
4.6 Challenges of Citizens' Adoption of E-Government Services and Propositions to Adoption Challenges | 第70-73页 |
4.6.1 Challenges of Citizens' Adoption of E-Government Services | 第70-71页 |
4.6.2 Propositions to Citizens' Adoption Challenges | 第71-73页 |
4.7 Chapter Summary | 第73-74页 |
Chapter 5 Summary, Findings, Policy Implications and Conclusion | 第74-80页 |
5.1 Summary of the Study | 第74-76页 |
5.2 Main Findings | 第76-77页 |
5.3 Policy Implications for Government | 第77-78页 |
5.4 Limitations and Suggested Areas for Further Research | 第78-79页 |
5.5 Conclusion | 第79-80页 |
Acknowledgement | 第80-81页 |
References | 第81-91页 |
Appendices | 第91-95页 |