| Acknowledgements | 第1-5页 |
| Abstract | 第5-7页 |
| 摘要 | 第7-14页 |
| Chapter One Introduction | 第14-20页 |
| ·Introduction | 第14页 |
| ·The rationale of the present study | 第14-16页 |
| ·The problems with the existing studies | 第16-17页 |
| ·Objectives of the present study | 第17-18页 |
| ·Methodology and data collection | 第18页 |
| ·Outlines of the thesis | 第18-20页 |
| Chapter Two A Review of the Relevant Literature | 第20-29页 |
| ·Introduction | 第20页 |
| ·Development of Empathy Theory | 第20-25页 |
| ·Empathy in Aesthetics | 第21页 |
| ·Empathy in Psychology | 第21-23页 |
| ·Empathy in Sociology | 第23-24页 |
| ·Empathy in Linguistics | 第24-25页 |
| ·Perspectives of studying PE | 第25-27页 |
| ·The origin of pragmatic empathy | 第25页 |
| ·The study in foreign language teaching | 第25-26页 |
| ·The study in intercultural communication | 第26-27页 |
| ·Achievements and problems in the existing studies | 第27页 |
| ·The perspective of the present research | 第27-28页 |
| ·Summary | 第28-29页 |
| Chapter Three A Description of the Conceptual Framework | 第29-41页 |
| ·Introduction | 第29页 |
| ·The delimitation of PE | 第29-30页 |
| ·PE in brief | 第29-30页 |
| ·The working of definition of PE strategy | 第30页 |
| ·A discussion of the theoretical bases | 第30-35页 |
| ·Jef Verschueren's Linguistic Adaptation Theory | 第30-33页 |
| ·The asymmetrical information theory | 第33-34页 |
| ·Institutional talk and power | 第34-35页 |
| ·Institutional talk | 第34-35页 |
| ·Power | 第35页 |
| ·The features of the present framework | 第35-40页 |
| ·PE: an outcome of linguistic choices | 第35-36页 |
| ·PE: adaptation under the condition of asymmetrical information | 第36-37页 |
| ·PE: a self-oriented adaptation of the addressor | 第37-40页 |
| ·Summary | 第40-41页 |
| Chapter Four Analysis of Pragmatic Empathy as a Strategy in Chinese Verbal Communication | 第41-53页 |
| ·Introduction | 第41-42页 |
| ·Institutional talk | 第42-46页 |
| ·Adaptation to institutional identity | 第42-46页 |
| ·Adaptation to expert power | 第46页 |
| ·Non-institutional language | 第46-52页 |
| ·PE -from a self-adapted perspective | 第47页 |
| ·Adaptation to the addressor's psychological motivations | 第47-52页 |
| ·Benefiting the addressor | 第47-50页 |
| ·Benefiting both the addressor and the addressee | 第50-52页 |
| ·Summary | 第52-53页 |
| Chapter Five Functionality of Pragmatic Empathy | 第53-64页 |
| ·Introduction | 第53页 |
| ·Definition of functionality | 第53-54页 |
| ·General functions of PE | 第54-55页 |
| ·Enhancing the dearness of utterances | 第54-55页 |
| ·Establishing the harmonious communicative atmosphere | 第55页 |
| ·Producing special communicative functions | 第55-62页 |
| ·Ending a conversation | 第56页 |
| ·Resolving a contradiction | 第56-57页 |
| ·Relieving the strained relationship | 第57-58页 |
| ·Protecting the addressee's face | 第58-60页 |
| ·Functioning as amusing packages | 第60-61页 |
| ·Catering for the consuming psychology | 第61-62页 |
| ·Social implications | 第62-63页 |
| ·Summary | 第63-64页 |
| Chapter Six Conclusion | 第64-67页 |
| ·Introduction | 第64页 |
| ·Major findings | 第64-65页 |
| ·Implications | 第65页 |
| ·Limitations | 第65-66页 |
| ·Suggestions for future study | 第66-67页 |
| Bibliography | 第67-70页 |
| 附录一 | 第70-71页 |
| 附录二 | 第71-72页 |
