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联邦快递的营销策略研究及对我国快递行业的启示

Abstract第2-4页
摘要第5-11页
Chapter Ⅰ Introduction第11-15页
    1.1 Background第11-12页
    1.2 Purpose and Significance第12-13页
    1.3 Study Methodologies第13页
    1.4 Study Contents第13-15页
Chapter Ⅱ Literature Review第15-19页
    2.1 Overseas Literature Review第15-16页
    2.2 Domestic Literature Review第16-19页
Chapter Ⅲ Analysis on the Development of FedEx第19-52页
    3.1 Brief Introduction of Express Industry第19-20页
    3.2 FedEx's History and Current Status第20-21页
    3.3 The SWOT Analysis of FedEx第21-29页
        3.3.1 Strengths Analysis第22-24页
        3.3.2 Weaknesses Analysis第24-25页
        3.3.3 Opportunities Analysis第25-28页
        3.3.4 Threats Analysis第28-29页
    3.4 Comparison Between FedEx and It's Competitors第29-35页
        3.4.1 TNT第29-30页
        3.4.2 DHL第30-31页
        3.4.3 UPS第31-32页
        3.4.4 Chinese Express Companies第32-35页
    3.5 FedEx's Internationalization Marketing Strategy第35-52页
        3.5.1 Reducing Cost While Providing High-quality Services第35-37页
        3.5.2 Providing Differentiated and Specialized Services第37-40页
        3.5.3 Increasing Technical Investment and Innovation第40-42页
        3.5.4 Adopting Advanced Talent-oriented Strategy第42-43页
        3.5.5 Building and Promoting Strong International Brand第43-48页
        3.5.6 Carrying out Comprehensive Growth strategies第48-52页
Chapter Ⅳ Status Quo of Chinese Express and its Comparison with International Express第52-63页
    4.1 The Current Develop Status of Chinese Express Company第52-58页
        4.1.1 Expanding Market Scale第52-55页
        4.1.2 Remaining "Price War" Competition第55-56页
        4.1.3 Making Unfair Pricing Arrangements第56页
        4.1.4 Lacking Credibility and Responsibility第56-57页
        4.1.5 Lagging behind International Express Enterprises第57-58页
    4.2 Differences on Equipment第58-59页
    4.3 Differences on Informative Scale第59页
    4.4 Differences on Employee Competence and Training System第59-61页
    4.5 Differences on Corporate Culture and Management Concept第61-63页
Chapter Ⅴ The Inspiration for Chinese Express Company第63-71页
    5.1 Promoting the Improvement of Laws and Regulations in Express Industry第63-64页
    5.2 Expanding Business Scale and Providing Diversified Services第64-65页
    5.3 Increasing Service Quality and Promoting Employee Quality第65-67页
    5.4 Investing In High-tech and Informative Construction第67-68页
    5.5 Enhancing Culture Construction and Building Strong Brand第68-71页
Chapter Ⅵ Conclusion第71-74页
    6.1 Findings第71-73页
    6.2 Limitations第73-74页
Reference第74-77页
Acknowledgements第77-78页

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