| Abstract | 第5-6页 |
| 摘要 | 第7-18页 |
| Chapter 1 Introduction | 第18-39页 |
| 1.1 Research background | 第18-21页 |
| 1.2 The research aims and significance | 第21-25页 |
| 1.2.1 The research aims | 第21-22页 |
| 1.2.2 The research significance | 第22-25页 |
| 1.3 Research status of mobile government adoption at home and abroad | 第25-36页 |
| 1.3.1 Research status of mobile government adoption at abroad | 第26-33页 |
| 1.3.2 Research status of mobile government adoption at home | 第33-34页 |
| 1.3.3 A summary of the research status of mobile government adoption at home and abroad | 第34-36页 |
| 1.4 The main contents and methods of the research | 第36-39页 |
| 1.4.1 The key contents of the research | 第36-37页 |
| 1.4.2 Methods of the research | 第37-38页 |
| 1.4.3 Technical route | 第38-39页 |
| Chapter 2 The theoretical basis of research on the influencing factors of the adoption of mobile government security response system | 第39-76页 |
| 2.1 The concept and classification of mobile government affairs | 第39-44页 |
| 2.1.1 The concept of mobile government affairs | 第39-42页 |
| 2.1.2 The classification of mobile government affairs | 第42-44页 |
| 2.2 The driving factors and dimensions of mobile government affairs | 第44-46页 |
| 2.2.1 The driving factors of mobile government affairs | 第44-45页 |
| 2.2.2 Dimensions of mobile government affairs | 第45-46页 |
| 2.3 Traditional emergency response system and the use of mobile technology in crisis management | 第46-49页 |
| 2.3.1 Traditional emergency response system(ERS) | 第46-48页 |
| 2.3.2 Use of mobile technology in security/crisis management | 第48-49页 |
| 2.4 Mobile government penetration and establishment of m-govt security response system | 第49-53页 |
| 2.4.1 Penetration of mobile government services in Pakistan | 第49-52页 |
| 2.4.2 The m-govt security response system | 第52-53页 |
| 2.5 Relevant theory and analysis of influencing factors of the adoption of mobile government security response system | 第53-75页 |
| 2.5.1 Theories relevant to the adoption of technology | 第53-57页 |
| 2.5.2 The other auxiliary theories | 第57-59页 |
| 2.5.3 Theoretical analysis of barriers to adoption of mobile government | 第59-65页 |
| 2.5.4 Theoretical reasoning of influencing factors for adoption of mobile government security response system | 第65-75页 |
| 2.6 Chapter summary | 第75-76页 |
| Chapter 3 Research model and hypotheses for the influencing factors of the adoption of mobile government security response system | 第76-86页 |
| 3.1 Problem description and model formulation | 第76页 |
| 3.2 Research hypothesis for awareness | 第76-77页 |
| 3.3 Research hypotheses for attitude to use | 第77-79页 |
| 3.3.1 Perceived compatibility and intention to use m-govt SRS | 第77-78页 |
| 3.3.2 Perceived usefulness and intention to use m-govt SRS | 第78页 |
| 3.3.3 Availability of resources and intention to use m-govt SRS | 第78-79页 |
| 3.4 Research hypotheses for information quality characteristics | 第79-80页 |
| 3.4.1 Accuracy and intention to use m-govt SRS | 第79页 |
| 3.4.2 Completeness and intention to use m-govt SRS | 第79-80页 |
| 3.5 Research hypotheses of means of uncertainty reduction | 第80-81页 |
| 3.5.1 Transparency and intention to use m-govt SRS | 第80-81页 |
| 3.5.2 Trust and intention to use m-govt SRS | 第81页 |
| 3.6 Research hypotheses for channel characteristics | 第81-82页 |
| 3.6.1 Convenience and intention to use m-govt SRS | 第81-82页 |
| 3.6.2 Personalization and intention to use m-govt SRS | 第82页 |
| 3.7 Research hypothesis for perceived response time | 第82-83页 |
| 3.8 Research hypotheses of mediating factors | 第83-84页 |
| 3.8.1 The mediating role of perceived usefulness | 第83页 |
| 3.8.2 The mediating role of Transparency | 第83-84页 |
| 3.8.3 The mediating role of trust | 第84页 |
| 3.9 A research model for the adoption of the m-government security response system | 第84-85页 |
| 3.10 Chapter summary | 第85-86页 |
| Chapter 4 The empirical analysis of the influencing factors of the adoption of mobile government security response system in Pakistan | 第86-120页 |
| 4.1 Design of the research | 第86-90页 |
| 4.1.1 Formulation and layout of the questionnaire | 第86页 |
| 4.1.2 The scale used for the research | 第86-87页 |
| 4.1.3 The target population of the study | 第87-88页 |
| 4.1.4 The sampling technique used in the research | 第88页 |
| 4.1.5 The sampling framework of research | 第88-89页 |
| 4.1.6 The selection of the study sample size | 第89页 |
| 4.1.7 Ethical consideration in data collection | 第89-90页 |
| 4.2 The preliminary data analysis | 第90-99页 |
| 4.2.1 Focus group | 第90页 |
| 4.2.2 Pilot testing | 第90-98页 |
| 4.2.3 The process of data analysis | 第98-99页 |
| 4.3 The screening analysis of collected data | 第99-102页 |
| 4.3.1 Treatment of missing data | 第99页 |
| 4.3.2 Descriptive statistics and normality tests | 第99-100页 |
| 4.3.3 Screening of multivariate outliers | 第100-101页 |
| 4.3.4 Analysis of common method bias and multicollinearity | 第101-102页 |
| 4.4 Discussion on demographic results of the respondents | 第102-104页 |
| 4.5 The empirical analysis and results of the measurement model | 第104-108页 |
| 4.5.1 Convergent validity and reliability analysis | 第104-105页 |
| 4.5.2 Discriminant validity analysis | 第105-108页 |
| 4.6 The empirical analysis and results of structural equation modeling(SEM) | 第108-116页 |
| 4.6.1 Path analysis for hypothesis testing | 第108-112页 |
| 4.6.2 The results of mediating analysis | 第112页 |
| 4.6.3 Discussion on results from the empirical analysis for hypotheses testing | 第112-116页 |
| 4.7 The empirical analysis and discussion of artificial neural network(ANN)modeling | 第116-119页 |
| 4.7.1 Artificial neural network(ANN)modeling | 第116-117页 |
| 4.7.2 Validation of an artificial neural network model | 第117-118页 |
| 4.7.3 The results of the sensitivity analysis | 第118-119页 |
| 4.8 Chapter summary | 第119-120页 |
| Chapter 5 Designing the technical framework of mobile government security response system in Pakistan | 第120-131页 |
| 5.1 The proposed technical framework of mobile government security response system | 第120-127页 |
| 5.1.1 A basic flowchart of m-govt security response system | 第120-123页 |
| 5.1.2 A basic flowchart of departmental activities in m-govt security response system | 第123-125页 |
| 5.1.3 The architecture of m-govt security response system | 第125-127页 |
| 5.2 Functions of service providers of mobile government security response system | 第127-130页 |
| 5.2.1 The function of the police department | 第127页 |
| 5.2.2 The function of the fire and rescue department | 第127-128页 |
| 5.2.3 The function of hospital and healthcare departments | 第128页 |
| 5.2.4 The function of the civil defense department | 第128-129页 |
| 5.2.5 The function of the special task force | 第129页 |
| 5.2.6 The function of security forces | 第129-130页 |
| 5.3 Chapter summary | 第130-131页 |
| Chapter 6 Measures for the adoption of mobile government security response system in Pakistan | 第131-143页 |
| 6.1 The implementation of mobile government security response system for crisis management in Pakistan | 第131-135页 |
| 6.1.1 Identifying the type of crisis | 第131-132页 |
| 6.1.2 Responsibility of government departments in crisis management | 第132-133页 |
| 6.1.3 Role of mobile technology(m-govt SRS)in crisis management | 第133-134页 |
| 6.1.4 Crisis or security response strategies for the m-govt security response system | 第134-135页 |
| 6.2 Benefits of using mobile government security response system for crisis management in Pakistan | 第135-138页 |
| 6.2.1 Accessibility to government services | 第135-136页 |
| 6.2.2 Provision of crisis management services | 第136页 |
| 6.2.3 Rapid exchange of information | 第136-137页 |
| 6.2.4 Fight against crime | 第137页 |
| 6.2.5 Development of trust in government services | 第137-138页 |
| 6.2.6 Enhance interdepartmental coordination | 第138页 |
| 6.3 Government role in stimulating the adoption of mobile government security response system in Pakistan | 第138-142页 |
| 6.3.1 Development and implementation of the user-friendly system | 第138-139页 |
| 6.3.2 The mobilizing enthusiasm of a citizen to use the m-government security response system | 第139-140页 |
| 6.3.3 Implement strategies for interdepartmental collaboration | 第140-142页 |
| 6.4 Chapter summary | 第142-143页 |
| Conclusion | 第143-147页 |
| References | 第147-169页 |
| Academic publications during the doctorate degree | 第169-170页 |
| Acknowledgements | 第170-171页 |
| Appendix | 第171-175页 |
