| Abstract | 第1-8页 |
| 内容摘要 | 第8-10页 |
| Chapter One Introduction | 第10-15页 |
| ·The Objective of the Study | 第10-12页 |
| ·The Significance of the Study | 第12-13页 |
| ·The Organization of the Thesis | 第13-15页 |
| Chapter Two An Overview of the Studies on Politeness | 第15-32页 |
| ·The Definition of Politeness | 第15-16页 |
| ·Speech Acts and Politeness | 第16-19页 |
| ·The Social-norm View | 第19页 |
| ·The Conversational-contract View | 第19-21页 |
| ·The Conversational-maxim View | 第21-25页 |
| ·The Face-saving View | 第25-29页 |
| ·Gu's Politeness Model | 第29-31页 |
| ·The Theoretical Framework for This Study | 第31-32页 |
| Chapter Three Politeness and Culture | 第32-44页 |
| ·Definitions of Culture | 第32-33页 |
| ·Language and Culture | 第33-34页 |
| ·Socialization of Politeness System | 第34-35页 |
| ·The Origins of Politeness in English and Chinese Culture | 第35-36页 |
| ·Politeness: Different Cultural Values in English and Chinese | 第36-39页 |
| ·Individualism: the Core of English Culture | 第36-37页 |
| ·Chinese Politeness: a Collectivism-based Concept | 第37-39页 |
| ·The Concept of Face in Chinese and English Cultures | 第39-44页 |
| ·The Definition of Face | 第39-40页 |
| ·Face in English and Chinese | 第40-44页 |
| Chapter Four Refusals to Requests and Suggestions | 第44-59页 |
| ·Previous Studies on Refusals | 第44-45页 |
| ·Refusal Strategies to Requests | 第45-49页 |
| ·Similarities in Refusals to Requests | 第49-50页 |
| ·Differences in Refusal to Requests | 第50-54页 |
| ·Directness | 第50-52页 |
| ·Social Distance | 第52-54页 |
| ·Social Power | 第54页 |
| ·Offering Suggestions and Refusals to Suggestions | 第54-59页 |
| ·Differences in Offering Suggestions | 第54-55页 |
| ·Differences in Refusals to Suggestions | 第55-59页 |
| Chapter Five Refusals to Offers and Invitations | 第59-68页 |
| ·Some Explanatory Remarks | 第59-60页 |
| ·Refusals to Offers and Invitations in Chinese | 第60-67页 |
| ·Chinese Refusals to Invitations | 第60-63页 |
| ·Chinese Refusals to Offers | 第63-67页 |
| ·English Refusals to Offers and Invitations | 第67-68页 |
| Chapter Six Conclusions and Implications | 第68-72页 |
| ·Conclusions of This Study | 第68-70页 |
| ·Implications for ELT | 第70-72页 |
| Bibliography | 第72-78页 |