| Acknowledgements | 第1-6页 |
| Part I General Introduction | 第6-9页 |
| Part II Research into the Leadership Communication Theory and Practice In Business Organization | 第9-17页 |
| ·A Brief Review | 第9-13页 |
| ·Assessment of Early Approaches | 第13-14页 |
| ·Problems with Leadership Communication in Business Organization | 第14-17页 |
| Part III Brown & Levinson's Theory of Politeness | 第17-22页 |
| ·Concept of Face | 第17-18页 |
| ·Face.threatening Acts (FTAs) | 第18-19页 |
| ·Politeness Strategies | 第19-22页 |
| Part IV Analysis of Politeness Strategies in Leadership Communication | 第22-71页 |
| ·Definitions of Leadership Communication | 第22-23页 |
| ·Study Scope | 第22-23页 |
| ·Leadership Communication | 第23页 |
| ·Data Collection | 第23-24页 |
| ·Qualitative Analysis of Leadership Communication in Light of Brown & Levinson's Theory | 第24-58页 |
| ·Positive Politeness Strategies | 第24-43页 |
| ·Applications of Positive Politeness Strategies | 第25-42页 |
| ·Summary of Positive Politeness Strategies Applications | 第42-43页 |
| ·Negative Politeness Strategies | 第43-55页 |
| ·Applications of Negative Politeness Strategies | 第44-54页 |
| ·Summary of Negative Politeness Strategies Applications | 第54-55页 |
| ·Off.record | 第55-56页 |
| ·Bald on.record | 第56-58页 |
| ·A Quantitative Analysis | 第58-62页 |
| ·Culture Differences Affecting the Choice of Face Strategies | 第62-71页 |
| ·Individualism vs. Collectivism | 第63-68页 |
| ·Face Strategies for Cross.Cultural Conflict Management | 第68-71页 |
| Part V Conclusions | 第71-74页 |
| Bibliography | 第74-76页 |
