| Abstract | 第1-6页 |
| 内容摘要 | 第6-7页 |
| Abbreviations | 第7-8页 |
| Chapter 1 Introduction | 第8-12页 |
| ·The Importance of Analyzing Pragmatic Failure | 第8-9页 |
| ·The Approaches of Pragmatic Research | 第9-12页 |
| Chapter 2 Literature Review | 第12-37页 |
| ·The Nature of Pragmatic Failure | 第12-24页 |
| ·Pragmalinguistic Failure | 第12-15页 |
| ·Sociopragmatic Failure | 第15-24页 |
| ·Word Connotation | 第16-17页 |
| ·Size of Imposition | 第17-18页 |
| ·Taboos | 第18页 |
| ·Cross-cultural Different Assessment of Relative Power or Social Distance | 第18-19页 |
| ·Value Judgements | 第19-24页 |
| ·Cross-culturally Different'Pragmatic Ground Rules' | 第19-24页 |
| ·Case Study of Pragmatic Failure in China | 第24-29页 |
| ·Inappropriately Transferring the Chinese Equivalent | 第25页 |
| ·Transferring the Chinese Expression in a Similar Situation | 第25页 |
| ·Failing to Reach the Expected Pragmatic Result for Employing the Inappropriate English Expression | 第25-26页 |
| ·Failing to Uderstand the Real Intention so as to Respond According to the Literal Meaning | 第26页 |
| ·Using Complete Sentences Regardless of the Speeial Connotation in Certain Situations | 第26-27页 |
| ·Misusing Polite Form Regardless of Situation and Partner | 第27页 |
| ·Overpraising or Underestimation Causing Confusion Duc to Cultural Difference | 第27页 |
| ·Transferring the Chinese Form of Address | 第27-28页 |
| ·Transferring Chinese Value Concept Such as 'Care', 'Respect', etc | 第28页 |
| ·Misused Taboo Topics Causing Embarrassment and Unpleasantness | 第28-29页 |
| ·Pragmatic Development | 第29-37页 |
| ·Perspectives on Pragmatic Development | 第29-36页 |
| ·Pragmatics and Grammar | 第29-31页 |
| ·Information Processing | 第31-33页 |
| ·Sociocultural Theory | 第33-34页 |
| ·Language Socialization | 第34-35页 |
| ·The Relationship Among the Four Perspectives | 第35-36页 |
| ·Perspectives on Pragmatics Teaching | 第36-37页 |
| Chapter 3 The Study | 第37-76页 |
| ·Survey Design | 第37-75页 |
| ·Instrument | 第37-38页 |
| ·Subjects | 第38-39页 |
| ·Procedure | 第39页 |
| ·The Coding Scheme | 第39-43页 |
| ·Request Strategies | 第39-42页 |
| ·Apology Strategies | 第42-43页 |
| ·Research Questions | 第43-44页 |
| ·Results | 第44-75页 |
| ·Requests | 第44-62页 |
| ·Apologies | 第62-75页 |
| ·Discussion | 第75-76页 |
| Chapter 4 Implication for Language Research and Teaching | 第76-81页 |
| ·Implication for Language Research | 第76-77页 |
| ·Implication for Language Teaching | 第77-81页 |
| Chapter 5 Conclusion | 第81-82页 |
| Acknowledgements | 第82-83页 |
| References | 第83-84页 |