| ACKNOWLEDGEMENT | 第1-5页 |
| 中文摘要 | 第5-6页 |
| Abstract | 第6-10页 |
| Chapter1 Introduction | 第10-13页 |
| ·Background of the Study | 第10-11页 |
| ·Significance of the Study | 第11-12页 |
| ·structure of the Thesis | 第12-13页 |
| Chapter2 Literature Review | 第13-22页 |
| ·Review of Conflict Talk | 第13-15页 |
| ·Definition and Types of Conflict Talk | 第13-14页 |
| ·Previous Study of Conflict Talks at Home and Abroad | 第14-15页 |
| ·Theoretical Framework for Present Study | 第15-22页 |
| ·The Theory of Relevance Theory | 第15-17页 |
| ·The Theory of Conversation Analysis | 第17-22页 |
| Chapter3 Data Collection and Research Methodology | 第22-24页 |
| ·Data Collection | 第22-23页 |
| ·Data Sources | 第22页 |
| ·Data Transcription | 第22-23页 |
| ·Research Methods and Procedures | 第23-24页 |
| Chapter4 An Analysis of Conflict Talk with Relevance Theory | 第24-33页 |
| ·Confict Talk and Communicative Intention | 第24-27页 |
| ·Unintentional Failure in Understanding the Speaker's Communicative Intention | 第24-26页 |
| ·Intentional Misunderstanding of the Speaker's Communicative Intention | 第26-27页 |
| ·Conflict Talk and Pragmatic Relevance | 第27-32页 |
| ·Lack of Speech Act Relevance and Conflict Talk | 第28-30页 |
| ·Lack of conversational demand relevance and Conflict Talk | 第30-32页 |
| ·Conclusion | 第32-33页 |
| Cbapter5 An Analysis of Features of Conflict Talks with the Theory of Conversation Analysis | 第33-42页 |
| ·Interruption | 第33-34页 |
| ·Repetition | 第34-38页 |
| ·Disagreement Preference | 第38-42页 |
| Chapter6 The Mitigating Strategies and Termination Formats of Conflict Talk | 第42-53页 |
| ·The Mitigating Strategies of Conflict Talk | 第42-46页 |
| ·Code-switching,Hedges and Transition | 第42-44页 |
| ·Topic-shifting | 第44-45页 |
| ·Humor | 第45页 |
| ·Silence | 第45-46页 |
| ·The Termination Formats of Conflict Talk | 第46-53页 |
| ·Submission or Compromise | 第47-48页 |
| ·Change of the Topic or Leave of One Party | 第48-51页 |
| ·Interruption of the Third Party or Circumstances | 第51-53页 |
| Chapter7 Conclusion | 第53-55页 |
| ·Summary of the Thesis and Major Findings of the Study | 第53-54页 |
| ·Summary of the Thesis | 第53页 |
| ·Major Findings of the Study | 第53-54页 |
| ·Limitations and Suggestions for Future Research | 第54-55页 |
| ·Limitations of the Present Study | 第54页 |
| ·Suggestions for Future Research | 第54-55页 |
| Bibliography | 第55-57页 |
