| Acknowledgements | 第1-7页 |
| Abstract | 第7-9页 |
| 摘要 | 第9-13页 |
| Chapter One Introduction | 第13-21页 |
| ·Nature and Functions of Libraries | 第13-14页 |
| ·Introduction of Australian Libraries | 第14-21页 |
| ·Public Libraries | 第14-17页 |
| ·The National Library of Australia(NLA) | 第15-16页 |
| ·State Libraries | 第16-17页 |
| ·Municipal Libraries | 第17页 |
| ·Academic Libraries | 第17-18页 |
| ·School Libraries | 第18-19页 |
| ·Special Libraries | 第19-21页 |
| Chapter Two Administrative Management | 第21-29页 |
| ·The Management Systems | 第21-22页 |
| ·The Administrative Structure | 第22-29页 |
| ·Public Libraries | 第22-26页 |
| ·National Library of Australia | 第22-24页 |
| ·State Libraries | 第24-26页 |
| ·Academic Libraries | 第26-28页 |
| ·School Libraries | 第28-29页 |
| Chapter 3 Personnel Management | 第29-37页 |
| ·Australian Library Personnel and Their Qualification Certification | 第29-34页 |
| ·Further Education and Development | 第34-37页 |
| ·At national Level | 第34-36页 |
| ·At local Level | 第36-37页 |
| Chapter Four Business Management | 第37-56页 |
| ·Information Resource Management | 第37-42页 |
| ·Transformation of Australian Libraries and Technologies in the Information Age | 第37-40页 |
| ·Digital Libraries | 第40-42页 |
| ·Services Management | 第42-56页 |
| ·Readers-first Service Concept | 第42-44页 |
| ·Resource Sharing | 第44-47页 |
| ·Resource Sharing Projects | 第47-49页 |
| ·Special Services | 第49-51页 |
| ·Multicultural Development | 第51-56页 |
| Chapter 5 Crisis Management | 第56-62页 |
| ·Introduction | 第56-57页 |
| ·Crisis Management of Australian Libraries | 第57-62页 |
| ·Developing crisis guidelines for crisis management | 第57-58页 |
| ·Preparing crisis plans for reference | 第58-59页 |
| ·Presupposing crisis situations and organize training | 第59-60页 |
| ·Providing quick and effective response options | 第60-61页 |
| ·Developing collections protection plans and provide collection recovery methods | 第61-62页 |
| Chapter Six Conclusion | 第62-69页 |
| Bibliography | 第69-71页 |
