| 中文摘要 | 第1-7页 |
| Abstract | 第7-8页 |
| Contents | 第8-9页 |
| Chapter One Introduction | 第9-12页 |
| ·The background and purpose of the study | 第9-10页 |
| ·The possible significance of the study | 第10页 |
| ·The framework of the study | 第10-12页 |
| Chapter Two Literature Review | 第12-30页 |
| ·Theories related to face | 第12-22页 |
| ·The most influential cultural mechanism of face | 第12-19页 |
| ·E. Goffman’s concept of face and facework | 第19-20页 |
| ·Brown and Levinson’s face theory | 第20-22页 |
| ·Theories related to intercultural business negotiation | 第22-30页 |
| ·Definitions of negotiation | 第22-23页 |
| ·Definitions of intercultural business negotiation | 第23-24页 |
| ·Features of intercultural business negotiation | 第24-25页 |
| ·Process of intercultural business negotiation | 第25-28页 |
| ·General impact of culture on intercultural business negotiation | 第28-30页 |
| Chapter Three Theoretical Framework | 第30-42页 |
| ·Ting-Toomey’s face-negotiation theory | 第30-34页 |
| ·Face and facework | 第30-32页 |
| ·Cultural variables in face negotiation theory | 第32-34页 |
| ·Ting-Toomey’s intercultural conflict management theory | 第34-41页 |
| ·Factors in intercultural conflict | 第35-37页 |
| ·Competence in intercultural conflict | 第37-40页 |
| ·Intercultural conflict management styles | 第40-41页 |
| ·Summary | 第41-42页 |
| Chapter Four Research Design and Analysis of Results | 第42-54页 |
| ·Research design | 第42-45页 |
| ·Objectives of this study | 第42-43页 |
| ·Research questions | 第43-44页 |
| ·Data collection | 第44-45页 |
| ·Analysis and discussions of questionnaire results | 第45-54页 |
| ·Perceptions and attitudes of face | 第45-48页 |
| ·Degrees of face concern | 第48-51页 |
| ·Face and conflict | 第51-52页 |
| ·Intercultural conflict styles | 第52-54页 |
| Chapter Five Conclusion | 第54-55页 |
| ·Conclusion | 第54页 |
| ·Limitations of the thesis | 第54-55页 |
| References | 第55-59页 |
| Acknowledgments | 第59-60页 |
| Appendix | 第60-61页 |
