| Abstract | 第1-8页 |
| 摘要 | 第8-11页 |
| Chapter One Introduction | 第11-15页 |
| ·Objective | 第11-12页 |
| ·Related Studies on Nonverbal Communication Failure | 第12-13页 |
| ·Outline of Research | 第13-15页 |
| Chapter Two Theoretical Review | 第15-26页 |
| ·Linguistic Theories | 第15-18页 |
| ·Knapp & Hall's Theory of Function of Nonverbal Communication | 第15-16页 |
| ·Pragmatic Failure Theory | 第16-18页 |
| ·Interpersonal Relation Psychology Theories | 第18-26页 |
| ·Maslow's Needs Hierarchy Theory | 第18-22页 |
| ·Burgoon's Expectancy Violation Theory | 第22-26页 |
| Chapter Three Nonverbal Communication Failures | 第26-39页 |
| ·The Definition of Nonverbal Communication Failures | 第26页 |
| ·Classification of Nonverbal Communication Failures | 第26-36页 |
| ·Nonverbal Communication Failures in Kinesics | 第27-30页 |
| ·Nonverbal Communication Failures in Proxemics | 第30-32页 |
| ·Nonverbal Communication Failures in Paralanguage | 第32-33页 |
| ·Nonverbal Communication Failures in Chronemics | 第33-36页 |
| ·Nonverbal Communication Failures in Object Language | 第36页 |
| ·The Main Differences between Chinese and English Nonverbal Communication Failures | 第36-39页 |
| Chapter Four An Analysis of the Nonverbal Communication Failures between Chinese and English from the Perspective of Interpersonal Relation Psychology | 第39-59页 |
| ·From the Perspective of Maslow's Needs Hierarchy Theory | 第41-56页 |
| ·From the Perspective of Lower Needs | 第42-54页 |
| ·From the Perspective of Safety Needs | 第42-50页 |
| ·From the Perspective of Esteem Needs | 第50-54页 |
| ·From the Perspective of Higher Needs—Self-actualization | 第54-56页 |
| ·From the Perspective of Burgoon's Expectancy Violation Theory | 第56-59页 |
| Chapter Five Strategies of Avoiding Nonverbal Communication Failures in Cross-cultural Communication | 第59-67页 |
| ·Understanding of the Culture of the Target Language | 第59-61页 |
| ·Cultural Introduction about Nonverbal Communication | 第59-61页 |
| ·Viewing Cultural Norms Dynamically | 第61页 |
| ·The Strengthening of Cross-cultural Awareness | 第61-67页 |
| ·Cross-cultural Awareness | 第62-64页 |
| ·Avoiding Ethnocentrism | 第62-63页 |
| ·Avoiding Non-ethnocentrism | 第63-64页 |
| ·Avoiding Stereotype and Prejudice | 第64-67页 |
| ·Prejudice | 第64-65页 |
| ·Stereotype | 第65-67页 |
| Chapter Six Conclusion | 第67-69页 |
| Bibliography | 第69-74页 |
| Acknowledgements | 第74页 |
