| Abstract | 第1-4页 |
| 摘要 | 第4-8页 |
| Introduction | 第8-10页 |
| Chapter 1 Literature Review | 第10-19页 |
| ·Speech Act Study | 第10-11页 |
| ·Politeness Principle | 第11-14页 |
| ·Face Theory | 第14-15页 |
| ·Refusal Speech Act | 第15-19页 |
| Chapter 2 Cross-Cultural Study on the Refusal Speech Act | 第19-26页 |
| ·Characteristics of Refusal Speech Act in Different Culture | 第19-21页 |
| ·Characteristics of Refusal Speech Act in English | 第19-20页 |
| ·Characteristics of Refusal Speech Act in Chinese | 第20-21页 |
| ·Cultural Differences Revealed by the Refusal Strategies | 第21-23页 |
| ·Pragmatic Transfer in Refusal Speech Act | 第23-26页 |
| ·Positive Transfer | 第24页 |
| ·Negative Transfer and Strategies | 第24-26页 |
| Chapter 3 Refusal and Cross-Cultural Communication Strategies | 第26-39页 |
| ·Problems in Cross-Cultural Communication | 第26-27页 |
| ·Strategies Common to Both Cultures | 第27-28页 |
| ·Refusal Strategies in Different Scenarios | 第28-34页 |
| ·Refusing an Invitation | 第28-30页 |
| ·Refusing a Help Request | 第30-32页 |
| ·Refusing a Loan Request | 第32-34页 |
| ·Refusal Strategy Based on Subjects' Social Status | 第34-37页 |
| ·Refusing a High Status Person | 第34-36页 |
| ·Refusing an Equal Status Person | 第36-37页 |
| ·Ways of Improving Cross-Cultural Competence | 第37-39页 |
| ·Accepting Culture Difference | 第37-38页 |
| ·Avoiding Pragmatic Failure | 第38-39页 |
| Chapter 4 Research Methodology | 第39-51页 |
| ·Subject | 第39页 |
| ·Instrument | 第39-42页 |
| ·Procedure | 第42页 |
| ·Data analyses | 第42-48页 |
| ·Coding and Classification | 第42-45页 |
| ·Comparison of Indirect Strategies | 第45-46页 |
| ·Strategy of Making Excuses | 第46-47页 |
| ·Strategy of Expressing Regret | 第47-48页 |
| ·Strategy of Offering an Alternative | 第48页 |
| ·Implications and Limitations | 第48-51页 |
| Conclusion | 第51-55页 |
| Acknowledgements | 第55-56页 |
| Bibliography | 第56-59页 |
| Appendix Ⅰ:Questionnaire in Chinese | 第59-61页 |
| Appendix Ⅱ:Questionnaire in English | 第61-63页 |
| 攻读硕士学位期间研究成果 | 第63-64页 |
