| 摘要 | 第1-5页 |
| ABSTRACT | 第5-9页 |
| Chapter One Introduction | 第9-13页 |
| ·Study Background | 第9-11页 |
| ·Purposes and Significance of the Current Study | 第11-12页 |
| ·Structure of the Dissertation | 第12-13页 |
| Chapter Two Literature Review | 第13-26页 |
| ·Understanding Business English | 第13-14页 |
| ·Definition of Business English | 第13页 |
| ·Characteristics and Objectives of Business English | 第13-14页 |
| ·Factors Influencing L2 Learning | 第14-23页 |
| ·Social-cultural Factors and L2 Learning | 第14-16页 |
| ·First Language (L1) and L2 Learning | 第16-17页 |
| ·Classroom Teaching and L2 Learning | 第17-19页 |
| ·Individual Learner Differences and L2 Learning | 第19-21页 |
| ·Affective Factors and L2 Learning | 第21-23页 |
| ·Research Review | 第23-25页 |
| ·Research Questions of the Current Study | 第25-26页 |
| Chapter Three The Current Study | 第26-40页 |
| ·Methodology of the Current Study | 第26-29页 |
| ·Participants | 第26-28页 |
| ·Instruments | 第28页 |
| ·Procedure | 第28-29页 |
| ·Data Collection and Analysis | 第29-37页 |
| ·Teachers’explanations for students’reticence in Business English class | 第29-31页 |
| ·Questionnaire | 第31-35页 |
| ·Students’Explanations for Their Class Behaviors | 第35-37页 |
| ·Factors Causing College ESL/EFL Students’ Reticence in Business English Classroom | 第37-40页 |
| Chapter Four Suggestions for Promoting Students’Participation in Business English Class | 第40-44页 |
| ·Improving Classroom Teaching Techniques | 第40-42页 |
| ·Reducing Classroom Anxiety | 第42页 |
| ·Strengthening Students’Speciality of Business English | 第42-43页 |
| ·Establishing a Sound Rapport with Students | 第43-44页 |
| Chapter Five Conclusion, Limitation and Issues For Further Research | 第44-46页 |
| ·Conclusion | 第44页 |
| ·Limitation | 第44-45页 |
| ·Issues for Further Research | 第45-46页 |
| Acknowledgments | 第46-47页 |
| References | 第47-52页 |
| Appendix I Interview with Teachers | 第52-56页 |
| Appendix II Questionnaire | 第56-59页 |
| Appendix III Post-questionnaire Interview with the Students | 第59-65页 |
| Appendix IV 作者在攻读硕士学位期间发表论文的目录 | 第65-67页 |
