| Acknowledgement | 第1-5页 |
| Abstract | 第5-7页 |
| 摘要 | 第7-9页 |
| Introduction | 第9-13页 |
| Chapter One Background to Civil Service Reform -under Thatcher Government | 第13-19页 |
| ·British Civil Service System under Bureaucracy Theory | 第13-15页 |
| ·Basis of Traditional Civil Service System -Bureaucracy Theory | 第13-14页 |
| ·Features of British Civil Service System under Bureaucracy Theory | 第14-15页 |
| ·Challenges Facing British Civil Servants in Changeful Environment | 第15-19页 |
| ·Problems of Traditional British Civil Service System | 第15-16页 |
| ·Problems of Bureaucracy System | 第16-19页 |
| Chapter Two New Public Management Ideology | 第19-28页 |
| ·Background to New Public Management Theory | 第19-20页 |
| ·Theoretical Origin of New Public Management | 第20-22页 |
| ·New Institutional Economics | 第21页 |
| ·Managerialism | 第21-22页 |
| ·Content of New Public Management | 第22-26页 |
| ·Devolution of New Public Management | 第23-25页 |
| ·Contract of New Public Management | 第25-26页 |
| ·Reform Impact on Traditional Bureaucracy | 第26-28页 |
| Chapter Three Thatcher Reform on Civil Service | 第28-41页 |
| ·Civil Service Flaws Facing Thatcher Government | 第29-31页 |
| ·Reform on Civil Service | 第31-41页 |
| ·Cutback | 第32-33页 |
| ·Restructuring | 第33-34页 |
| ·Next Steps | 第34-37页 |
| ·Executive Agencies | 第37-39页 |
| ·Scrutiny | 第39-41页 |
| Chapter Four Assessment of NPM Reforms on Civil Service | 第41-55页 |
| ·Achievements and Problems of Executive Agencies | 第41-49页 |
| ·Economy | 第41-43页 |
| ·Efficiency and Effectiveness | 第43-49页 |
| ·Overall Effects and Problems of Thatcher Reform | 第49-55页 |
| ·Effects | 第49-51页 |
| ·Unanticipated Problems | 第51-52页 |
| ·Conflicts Caused by the Reform between Two Administrative Forms | 第52-55页 |
| Chapter Five UK Implication for China’s Civil Service Reform | 第55-59页 |
| ·China’s Conditions | 第55-56页 |
| ·Lessons to learn | 第56-59页 |
| Conclusion | 第59-61页 |
| Bibliography | 第61-63页 |
