| 摘要 | 第1-4页 |
| Abstract | 第4-5页 |
| Acknowledgement | 第5-6页 |
| Table of Contents | 第6-8页 |
| Chapter 1 Introduction | 第8-10页 |
| ·Background and Purpose of the Study | 第8-9页 |
| ·Significance of the Study | 第9页 |
| ·Organization of the Study | 第9-10页 |
| Chapter 2 Literature Review | 第10-31页 |
| ·The Western Perspective on Face and Politeness | 第10-15页 |
| ·Goffman’s Face Theory | 第10-11页 |
| ·Brown and Levinson's Face Theory and Politeness Strategies | 第11-14页 |
| ·Scollon and Scollon’s Politeness Systems | 第14页 |
| ·Feature of English Politeness | 第14-15页 |
| ·The Chinese Perspective on Face and Politeness | 第15-20页 |
| ·Chinese Concept of Face | 第15-17页 |
| ·Chinese Politeness Defined | 第17-18页 |
| ·Features of Chinese Politeness | 第18-20页 |
| ·Comparative Study of American and Chinese Cultural Values | 第20-31页 |
| ·American Culture Orientations | 第20-22页 |
| ·Chinese Culture Orientations | 第22-24页 |
| ·Different Assumption of Politeness | 第24-31页 |
| Chapter 3 Discussion of Five Hypotheses and Research Method | 第31-40页 |
| ·Five Hypotheses related to Positive Politeness Principle | 第31-38页 |
| ·Address System (Hypothesis 1) | 第31-33页 |
| ·Small Talk (Hypothesis 2) | 第33-34页 |
| ·Eye Contact (Hypothesis 3) | 第34-36页 |
| ·Silence (Hypothesis 4) | 第36页 |
| ·Saying No (Hypothesis 5) | 第36-38页 |
| ·Research Method | 第38-40页 |
| ·Procedures | 第38页 |
| ·Measures | 第38页 |
| ·Participants | 第38-40页 |
| Chapter 4 Results Analysis and Hypotheses Tested | 第40-47页 |
| ·Hypothesis 1 Tested | 第40-41页 |
| ·Hypothesis 2 Tested | 第41-43页 |
| ·Hypothesis 3 Tested | 第43-44页 |
| ·Hypothesis 4 Tested | 第44-45页 |
| ·Hypothesis 5 Tested | 第45-47页 |
| Chapter 5 Conclusions and Suggestions for Interviewees | 第47-52页 |
| ·Conclusion | 第47页 |
| ·Limitations | 第47-48页 |
| ·Suggestions | 第48-52页 |
| ·Developing Face and Politeness Knowledge | 第48-49页 |
| ·Enhancing awareness of corporate culture | 第49-50页 |
| ·Applying Constructive Interviewing Skills | 第50-52页 |
| Bibliography | 第52-55页 |
| Appendix Survey | 第55-56页 |
