| Acknowledgement | 第1-3页 |
| Chinese Abstract | 第3-5页 |
| English Abstract | 第5-10页 |
| Introduction | 第10-17页 |
| Chapter One The Initiation and Development of E-government in the United States | 第17-30页 |
| ·An Overview of Electronic Government | 第17-23页 |
| ·The Initiation, Development and Targets of E-government in the US | 第23-30页 |
| Chapter Tvvo Most Important Characteristics and Benefits of American E-government | 第30-50页 |
| ·The Content of Governmental Websites in the US | 第32-35页 |
| ·The Design of Government Websites in the US | 第35-42页 |
| ·Customization | 第37-38页 |
| ·Usability | 第38-40页 |
| ·Interactivity | 第40-41页 |
| ·Efficiency | 第41-42页 |
| ·Overall Assessment of Characteristics of American E-government | 第42-43页 |
| ·Benefits and Impact of E-government | 第43-50页 |
| Chapter Three Challenges Facing American E-government and Relevant Solutions | 第50-71页 |
| ·Security and Privacy | 第51-56页 |
| ·Digital Divide | 第56-61页 |
| ·Digital Democracy: Internet Voting | 第61-63页 |
| ·Training for Knowledge Workers in E-government | 第63-65页 |
| ·Financing Government Websites | 第65-68页 |
| ·Interpersonal Communications | 第68-71页 |
| Chapter Four Implications of the Study for Chinese Government | 第71-82页 |
| ·The History and Current Status of Chinese E-government | 第71-77页 |
| ·Lessons from American E-government Implementation | 第77-80页 |
| ·Specific Strategy for Chinese E-government within the Local Context | 第80-82页 |
| Conclusion | 第82-85页 |
| References | 第85-93页 |
| Appendix | 第93-99页 |
| 1. Examples of E-government at Different Stages | 第93-94页 |
| 2. 2005 E-government Scores of Overall Maturity,Service Maturity Breadth and Depth | 第94-96页 |
| 3. Best Practices of American Government Websites at Three Levels | 第96-98页 |
| List1:Top Federal Websites in the US | 第96页 |
| List2:Top State Websites in the US | 第96-97页 |
| List3:Top City Websites in the US | 第97-98页 |
| 4. The Evolving American Laws and Directives Concerning E-government | 第98-99页 |
| Glossary of E-government Terms | 第99-110页 |
| Statement | 第110-111页 |
| Achievements | 第111页 |
