| 摘要 | 第1-7页 |
| Abstract | 第7-12页 |
| Chapter One Introduction | 第12-15页 |
| ·Background of the Study | 第12-13页 |
| ·Motivation of the Study | 第13-14页 |
| ·Organization of the Thesis | 第14-15页 |
| Chapter Two Literature Review and Theoretical Framework | 第15-38页 |
| ·An Overview of the Development of Intercultural Communication Studies | 第15-19页 |
| ·Development of Intercultural Communication Studies Outside China | 第15-17页 |
| ·Development of Intercultural Communication Studies in China | 第17-18页 |
| ·Brief Summary | 第18-19页 |
| ·Uncertainty Avoidance in Hofstede's Cultural Dimension Theory | 第19-25页 |
| ·General Introduction | 第19-20页 |
| ·Hofstede's Cultural Dimension Theory | 第20-23页 |
| ·Power Distance | 第20页 |
| ·Individualism vs. Collectivism | 第20-21页 |
| ·Masculinity vs. Femininity | 第21-22页 |
| ·Uncertainty Avoidance | 第22页 |
| ·Long Term Orientation vs. Short Term Orientation | 第22-23页 |
| ·Uncertainty Avoidance and Its Explanations in Detail | 第23-25页 |
| ·Charles Berger's Uncertainty Reduction Theory | 第25-30页 |
| ·General Introduction | 第25-27页 |
| ·Theorems of Uncertainty Reduction Theory | 第27-28页 |
| ·Critiques to Uncertainty Reduction Theory | 第28-29页 |
| ·Further Development of Uncertainty Reduction Theory | 第29-30页 |
| ·Gudykunst's Anxiety/Uncertainty Management Theory | 第30-38页 |
| ·Basic Concepts | 第30-34页 |
| ·The Concept of Stranger | 第30-31页 |
| ·The Concept of Uncertainty | 第31-32页 |
| ·The Concept of Anxiety | 第32-33页 |
| ·The Concept of Mindfulness | 第33-34页 |
| ·Anxiety/Uncertainty Management (AUM) Model | 第34-35页 |
| ·Application of AUM Theory--Effective Communication with Strangers | 第35-36页 |
| ·Brief Summary | 第36-38页 |
| Chapter Three Case Study on Shanghai Foreign Residents' Perception to Shanghai Culture | 第38-67页 |
| ·Survey Background | 第38-46页 |
| ·Characteristics of Shanghai Culture | 第38-40页 |
| ·Historic Development of Shanghai City | 第38页 |
| ·Brief Introduction of Shanghai Culture Characteristics | 第38-39页 |
| ·Western Influence on Shanghai Culture | 第39-40页 |
| ·Local Influence on Shanghai Culture | 第40页 |
| ·Shanghai Culture Reflected from Ten Selected Sites | 第40-43页 |
| ·The Traditional Architectures | 第41页 |
| ·The Western Classic Architectures | 第41-43页 |
| ·The Modern Architectures | 第43页 |
| ·Shanghai Foreign Residents | 第43-46页 |
| ·Concepts of Tourist and Foreign Residents | 第43-44页 |
| ·Current Status of Shanghai Foreign Residents | 第44-46页 |
| ·Survey Design and Data Collection | 第46-49页 |
| ·Survey Design | 第46-48页 |
| ·Questionnaire Design of Part Ⅰ—Variables in Intercultural Communication | 第47-48页 |
| ·Questionnaire Design of Part Ⅱ—Shanghai Culture Perception and Satisfaction | 第48页 |
| ·Interview Questions Checklist | 第48页 |
| ·Data Collection | 第48-49页 |
| ·Survey Results and Analysis | 第49-65页 |
| ·Quantitative Analysis on Part Ⅰ—Correlations of the Five Variables | 第49-53页 |
| ·Individual Information | 第49-50页 |
| ·Data Analysis of the Five Variables in Intercultural Communications | 第50-53页 |
| ·Quantitative Analysis on Part Ⅱ—Perception and Satisfaction | 第53-58页 |
| ·Data Analysis on Culture Perception Degree | 第53-55页 |
| ·Data Analysis on Culture Satisfaction Degree | 第55-56页 |
| ·Contrastive Analysis on the Results to Perception and Satisfaction | 第56-58页 |
| ·Correlations of Perception and Variables of Communication Competency | 第58-60页 |
| ·Perception VS. Anxiety and Uncertainty | 第58-59页 |
| ·Perception VS. Cultural Similarities and Adaptation | 第59-60页 |
| ·Qualitative Analysis on the Ways of Cultural Perception | 第60-64页 |
| ·Analysis on the Ways of Knowing about Shanghai | 第60-61页 |
| ·Analysis on the Ways of Cultural Perception | 第61-62页 |
| ·Analysis on the Factors Affecting Intercultural Communication | 第62-64页 |
| ·Summary of the Results | 第64-65页 |
| ·Strategies of the Application of AUM Theory | 第65-67页 |
| ·Enhancing Intercultural Adjustment | 第65页 |
| ·Developing Intercultural Awareness | 第65-66页 |
| ·Being Culturally Mindful | 第66页 |
| ·Tolerating Cultural Ambiguity | 第66-67页 |
| Chapter Four Conclusion and Implication | 第67-71页 |
| ·General Conclusion | 第67-68页 |
| ·Implications of the Research | 第68-69页 |
| ·Limitations of the Research | 第69页 |
| ·Suggestions for Further Researches | 第69-71页 |
| Bibliography | 第71-76页 |
| Appendix Ⅰ | 第76-80页 |
| Appendix Ⅱ | 第80-81页 |
| Acknowledgements | 第81-82页 |
