| ACKNOWLEDGEMENTS | 第4-5页 |
| ABSTRACT | 第5页 |
| 摘要 | 第6-7页 |
| LIST OF ABBREVIATIONS | 第7-18页 |
| Chapter I Introduction | 第18-22页 |
| 1. Research Background | 第18-19页 |
| 2. Research Purpose and Significance | 第19-20页 |
| 3. Research Methods and Structure | 第20-21页 |
| 3.1 Research Methods | 第20页 |
| 3.2 Research Structure | 第20-21页 |
| 4. Scope of the Study Defined | 第21-22页 |
| Chapter II Literature Review | 第22-39页 |
| 1. Basic Concepts | 第22-27页 |
| 1.1 Culture | 第22-23页 |
| 1.2 Corporate Culture | 第23-24页 |
| 1.3 Multinational Corporate | 第24-26页 |
| 1.4 Cross-culture Management | 第26-27页 |
| 2. The Present Research | 第27-39页 |
| 2.1 The Present Research in China | 第27页 |
| 2.2 The Present Research Aboard | 第27-37页 |
| 2.2.1 Kluckhohn & Strodtbeck?s 6 Values Orientations | 第27-30页 |
| 2.2.2 Hofstede ?s Five Dimensions Cultural Values Theory | 第30-37页 |
| 2.3 Research on Cross-culture conflict theories | 第37-39页 |
| 2.3.1 Cross-culture conflict definition and types | 第37-39页 |
| Chapter III Case Description | 第39-45页 |
| 1. M Company Introduces | 第39-44页 |
| 1.1 Background Information | 第39页 |
| 1.2 Organizational chart | 第39-41页 |
| 1.3 Core Values | 第41-42页 |
| 1.4 Company Policy | 第42-44页 |
| 2. Development History | 第44页 |
| 3. Conclusion | 第44-45页 |
| Chapter IV Culture Conflict Manifestation and Analysis | 第45-58页 |
| 1. Cross-Cultural Conflict Manifestation in M Company | 第45-52页 |
| 1.1 Conflict Manifestation on Decision-making | 第45-48页 |
| 1.1.1 External Conflict in Management Decision-making Model | 第45-47页 |
| 1.1.2 Internal Conflict in Management Decision-Making Model | 第47-48页 |
| 1.2 Conflict Manifestation in Human Resource Management | 第48-49页 |
| 1.2.1 Difference in Remuneration Personnel Administration | 第48页 |
| 1.2.2 Performance Assessment | 第48-49页 |
| 1.2.3 Talent Recruitment | 第49页 |
| 1.3 Conflict Manifestation in Different Culture Layers | 第49-52页 |
| 1.3.1 Conflict in Surface Culture | 第49-50页 |
| 1.3.2 Conflict in Intermediate Culture | 第50-51页 |
| 1.3.3 Conflict in Core Culture | 第51-52页 |
| 2. Reason Analysis of Conflict | 第52-57页 |
| 2.1 Culture Difference among Countries | 第52-54页 |
| 2.2 Corporate Culture Difference | 第54-56页 |
| 2.2.1 Difference in Management Philosophy | 第54页 |
| 2.2.2 Difference in System Culture | 第54-55页 |
| 2.2.3 Value Difference | 第55页 |
| 2.2.4 Difference in Thinking Mode | 第55页 |
| 2.2.5 Difference in Working Attitude and ways | 第55-56页 |
| 2.2.6 Difference in Communication Mode | 第56页 |
| 2.3 Other Culture Differences | 第56-57页 |
| 2.3.1 Cultural Attitude Difference | 第56页 |
| 2.3.2 Racial Superiority | 第56页 |
| 2.3.3 Individual Perceptual Cognizance | 第56-57页 |
| 3. Conclusions | 第57-58页 |
| Chapter V Culture conflict countermeasure | 第58-70页 |
| 1. Schemes of Culture Integration | 第58-61页 |
| 1.1 Culture Synergy | 第59-61页 |
| 2. Countermeasures of Cultural Integration | 第61-69页 |
| 2.1 Correct Understanding on Cultural Difference | 第61-64页 |
| 2.1.1 Advantages and Disadvantages of Culture Difference | 第62-64页 |
| 2.2 Cross-Culture Training | 第64-65页 |
| 2.2.1 Training to Top Management and Foreign Employees | 第64-65页 |
| 2.2.2 Training to Chinese Employees | 第65页 |
| 2.3 Vale Integration | 第65-66页 |
| 2.4 System Culture Integration | 第66页 |
| 2.5 Material Culture Integration | 第66-67页 |
| 2.6 Establishment of Fair Salary System | 第67-68页 |
| 2.7 Perfection of Performance Appraisal System | 第68-69页 |
| 2.8 Talent Localization | 第69页 |
| 3. Conclusions | 第69-70页 |
| Chapter VI Conclusion and Research Prospects | 第70-73页 |
| 1. Main Conclusion of the Study | 第70-71页 |
| 1.1 Necessity of Cross-Cultural Conflict Management | 第70页 |
| 1.2 Pertinence of Cross-Cultural Management | 第70-71页 |
| 1.3 Cross-cultural conflict reasons in M Company | 第71页 |
| 1.4 Cross-Cultural Conflict Management Measures of M Company | 第71页 |
| 1.5 Reference Significance of the Study | 第71页 |
| 2. Limitations of The Study | 第71-72页 |
| 3. Future Research Prospects | 第72-73页 |
| 3.1 Insufficient Domestic Theory and Empirical Research | 第72页 |
| 3.2 Limitations of Research Scope | 第72-73页 |
| REFERENCE | 第73-74页 |
