| ACKNOWLEDGEMENTS | 第5-6页 |
| ABSTRACT | 第6页 |
| 摘要 | 第7-8页 |
| LIST OF ABBREVIATIONS | 第8-17页 |
| Chapter I Introduction | 第17-21页 |
| 1.1 Research Background | 第17页 |
| 1.2 Research Purpose and Significance | 第17-18页 |
| 1.3 Research Methodology | 第18-21页 |
| 1.3.1 Investigation Strategy | 第18-20页 |
| 1.3.2 Questionnaire Design | 第20-21页 |
| Chapter II Literature Review | 第21-34页 |
| 2.1 Concepts and Theories | 第21-33页 |
| 2.1.1 Core Concepts | 第21-22页 |
| 2.1.2 Main Theories | 第22-33页 |
| 2.2 Research on Career Management of Flight Attendants in China | 第33-34页 |
| Chapter III Case Description | 第34-44页 |
| 3.1 Company Profile | 第34页 |
| 3.2 Company's Flight Attendants Profile | 第34-40页 |
| 3.2.1 The Inflight Service and Its Provider | 第34-37页 |
| 3.2.2 Flight Attendants Job | 第37-38页 |
| 3.2.3 Flight Attendants in Numbers | 第38-40页 |
| 3.2.4 Flight Attendants Turnover | 第40页 |
| 3.3 Company's Career-Related Policies and Practices | 第40-42页 |
| 3.3.1 Overview, Recruitment and Early Stages of Employment | 第40-41页 |
| 3.3.2 Advancements | 第41-42页 |
| 3.3.3 Transition | 第42页 |
| 3.4 Further Investigation Results | 第42-44页 |
| Chapter IV Case Analysis | 第44-50页 |
| 4.1 Job and Life Roles | 第44-45页 |
| 4.2 Holland Summary Code | 第45-46页 |
| 4.3 Career Development Enlightenment and Education | 第46-47页 |
| 4.4 Collective Unconsciousness and its Reasons | 第47-48页 |
| 4.5 Career Management Policies' Insufficiencies and Potential Risks | 第48-50页 |
| Chapter V Suggestions | 第50-60页 |
| 5.1 The Proposal of a New Career Management System | 第50-55页 |
| 5.1.1 General Considerations | 第50-52页 |
| 5.1.2 Steps for Designing and Implementing a Career Development Program | 第52-53页 |
| 5.1.3 Three Quick Starts and Their Significances | 第53-55页 |
| 5.2 Related Arrangements | 第55-58页 |
| 5.2.1 Supportive Acts | 第55-57页 |
| 5.2.2 Control a Transition | 第57-58页 |
| 5.3 Proposal Feasibility | 第58-60页 |
| 5.3.1 SWOT analysis of Proposal | 第58-59页 |
| 5.3.2 Summary | 第59-60页 |
| Chapter VI Conclusions and Research Prospects | 第60-62页 |
| 6.1 Conclusions | 第60-61页 |
| 6.2 Research Prospects and Limitations | 第61-62页 |
| References | 第62-64页 |
| Appendix I Questionnaire 1 for Managers | 第64-67页 |
| Appendix II Questionnaire 2 for Flight Attendants | 第67-71页 |
| Appendix III Questionnaire 3 for Flight Attendants: Career Story Interview | 第71-72页 |
