| 摘要 | 第3-4页 |
| ABSTRACT | 第4页 |
| 1 CHAPTER ONE: INTRODUCTION | 第9-14页 |
| 1.1 Background to the Study | 第9-10页 |
| 1.2 Area of Study | 第10页 |
| 1.3 Problem Statement | 第10-12页 |
| 1.4 Aim of the Study | 第12页 |
| 1.5 Research Question | 第12页 |
| 1.6 Scope of the Study | 第12-13页 |
| 1.7 Organization of the Study | 第13页 |
| 1.8 Organization of research | 第13-14页 |
| 2 CHAPTER TWO: LITERATURE REVIEW AND THEORETICAL FRAMEWORKS | 第14-22页 |
| 2.1 Introduction | 第14-15页 |
| 2.2 Law Politics and Crisis | 第15-16页 |
| 2.3 Ghana water Supply Policies | 第16-17页 |
| 2.4 Private Sector Participation (PSP) in the Water Sector | 第17-22页 |
| 2.4.1 The management contract | 第18-20页 |
| 2.4.2 The impact of water privatization | 第20-22页 |
| 3 CHAPTER THREE: RESEARCH METHODOLOGIES | 第22-24页 |
| 3.1 Research Design | 第22页 |
| 3.2 Sources of Data | 第22-23页 |
| 3.2.1 Primary data | 第22页 |
| 3.2.2 Secondary data | 第22-23页 |
| 3.3 Selection Area or Area of Study (Population) | 第23页 |
| 3.4 Sampling Population | 第23页 |
| 3.5 Data Collection Techniques | 第23页 |
| 3.6 Tools of Data Analyses | 第23-24页 |
| 4 CHAPTER FOUR: PRESENTATION AND INTERPRETATION OF DATA | 第24-40页 |
| 4.0 Introduction | 第24页 |
| 4.1 Consumers | 第24-29页 |
| 4.1.1 Background information | 第24-25页 |
| 4.1.2 Category of service | 第25页 |
| 4.1.3 Sources of water | 第25-26页 |
| 4.1.4 Regularity of water flow | 第26-27页 |
| 4.1.5 How often water meter is read | 第27-28页 |
| 4.1.6 How often pipes burst/leaks | 第28页 |
| 4.1.7 Report burst pipe to GWC | 第28-29页 |
| 4.2 GWCL officials (Cost of water) | 第29-34页 |
| 4.2.1 Current official tariff /price per bucket in urban Accra | 第29-31页 |
| 4.2.2 Problems with water supply and delivery | 第31-32页 |
| 4.2.3 Causes of water supply problems | 第32-34页 |
| 4.3 Impact of water scarcity | 第34-38页 |
| 4.3.1 Consumers Concerns | 第35页 |
| 4.3.2 GWCL’s involvement of chiefs & elders/ residents/ residents association in water supply and delivery issues | 第35-36页 |
| 4.3.3 If involvement of Chiefs/Elders/public/ residents by the GWCL will be help to solving some water supply problems | 第36页 |
| 4.3.4 Increment in water bill to improve water supply and delivery services | 第36-37页 |
| 4.3.5 Alternative service providers involved in the provision of water to the GWCL’s LEKMA district | 第37页 |
| 4.3.6 If water supply, operation and maintenance should be handled by a Private company | 第37-38页 |
| 4.4 Operational Problems | 第38-40页 |
| 4.4.1 Tariff collection | 第38页 |
| 4.4.2 Financial Support from government | 第38-39页 |
| 4.4.3 Key challenges facing the water supply system in LEKMA | 第39页 |
| 4.4.4 What Public Utility Regulatory Commission (PURC) and governments can do to help the GWCL to overcome its problems/improve its services | 第39-40页 |
| 5 CHAPTER FIVE: SUMMARY OF FINDINGS AND CONCLUSION 32 5.1 Introduction | 第40-45页 |
| 5.1 Introduction | 第40页 |
| 5.2 Summary of findings | 第40-42页 |
| 5.3 Recommendation | 第42-43页 |
| 5.4 Conclusion | 第43-45页 |
| REFERENCE | 第45-48页 |
| ACKNOWLEDGEMENT | 第48-49页 |
| APPENDIX 1 | 第49-52页 |
| APPENDIX 2 | 第52-55页 |
