| ABSTRACT | 第1-5页 |
| 内容摘要 | 第5-9页 |
| Chapter 1.An Overview of IT Outsourcing | 第9-17页 |
| ·Introduction | 第9-10页 |
| ·Definitions Related to Outsourcing | 第10-12页 |
| ·What is Outsourcing and its Types | 第10-11页 |
| ·What Is IT Outsourcing | 第11-12页 |
| ·History of ITOutsourcing | 第12页 |
| ·IT outsourcing in Global Context | 第12-14页 |
| ·Theoretical Evaluation of Outsourcing | 第14-17页 |
| ·Division and Specialization Theory | 第14-15页 |
| ·Comparative Advantage | 第15页 |
| ·Innovation Theory | 第15-17页 |
| Chapter 2.Dichotomic Assessment of IT Outsourcing | 第17-39页 |
| ·Advantages | 第17-22页 |
| ·Lower Cost | 第17-19页 |
| ·Resource Allocation and Core Competency | 第19-20页 |
| ·Empirical Study on American IT Outsourcing | 第20-22页 |
| ·Risks involved in IT outsourcing | 第22-27页 |
| ·Unclear Contracting | 第22-23页 |
| ·Confidentiality | 第23-25页 |
| ·Supplier's Credit Standing,Competence and Quality | 第25-26页 |
| ·National Interests under Market Environment | 第26-27页 |
| ·Criticism of Outsourcing | 第27-30页 |
| ·Service Quality | 第27-28页 |
| ·Unemployment | 第28-30页 |
| ·Responses to Criticism | 第30-31页 |
| ·Service Quality | 第30页 |
| ·Unemployment | 第30-31页 |
| ·Other Key Considerations in IT Outsourcing | 第31-37页 |
| ·What Can be Outsourced | 第31-32页 |
| ·Do Companies Have Difficulty Obtaining High Skilled Human Resource | 第32页 |
| ·Misunderstandings of IT Outsourcing Service | 第32-37页 |
| ·Counter-measures for the Misunderstanding of IT Outsourcing | 第37-39页 |
| Chapter 3.China's Status Quo of IT Outsourcing Service | 第39-51页 |
| ·General Information of China's IT Outsourcing Service | 第39-41页 |
| ·Market Growth of China's Software Outsourcing | 第39-40页 |
| ·The Outsourcing Relationship between America and China | 第40-41页 |
| ·The Gap between China and the Market Leaders | 第41-43页 |
| ·China's Disadvantages as Compared to India | 第43-47页 |
| ·Culture | 第43-44页 |
| ·Economy | 第44-46页 |
| ·Politics | 第46-47页 |
| ·Personnel | 第47页 |
| ·Similarity between India and China as the Potential Market Leader | 第47-51页 |
| Chapter4.The Outlook of China's Outsourcing Service | 第51-77页 |
| ·Opportunities ahead | 第51-55页 |
| ·Whom does IT Outsourcing Opportunity Belong to | 第51-53页 |
| ·Characteristics of Growth | 第53-55页 |
| ·Key to the Process of IT Outsourcing Development and Innovativeness | 第55-60页 |
| ·Domestic Market | 第55-57页 |
| ·Japan's Potential in the Market | 第57-60页 |
| ·American and European Markets | 第60页 |
| ·A Case Study:The Development of IT Outsourcing in Dalian's Software Park | 第60-67页 |
| ·Dalian's Position in China's IT Outsourcing Service | 第60-62页 |
| ·Two Phases | 第62-63页 |
| ·Distinct Characteristics of Two Phases | 第63-65页 |
| ·Dalian's Advantage in IT Outsourcing Service | 第65-67页 |
| ·Successful Model:Neusoft in Software Park | 第67-71页 |
| ·Neusoft Software Outsourcing Services | 第67-69页 |
| ·Newsoft's Self-evaluation | 第69-71页 |
| ·How will IT Companies in Software Park Face the Challenge of Innovation | 第71-77页 |
| ·Going out to Get Talents | 第71-72页 |
| ·Cut in and Opportunity | 第72-73页 |
| ·Quality and Levels are to be Improved | 第73-77页 |
| Chapter 5.Conclusion | 第77-79页 |
| REFERENCES | 第79-80页 |
| ACKNOWLEDGEMENT | 第80-81页 |
