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电子商务在餐饮业中的应用研究--以在线早餐速递服务提供商BreakFast Box为例

Acknowledgements第7-8页
摘要第8-9页
Abstract第9页
Chapter One Introduction第13-29页
    1.1. Background第13-16页
    1.2. Current Status第16-22页
    1.3. Research Implications第22-26页
        1.3.1. Theoretical Implications第22-24页
        1.3.2. Practical Implications第24-26页
    1.4. Research Contents and Methods第26-29页
        1.4.1. Research Contents第26-27页
        1.4.2. Research Methods第27-29页
Chapter Two Literature Review第29-47页
    2.1. Literature Review第29-40页
    2.2. Models/Concepts/Frameworks第40-45页
    2.3. Application of the Relevant Models/Concepts/Frameworks第45-47页
Chapter Three The Opportunity and Innovations第47-57页
    3.1. Market Research第47-49页
        3.1.1. The Gap第48-49页
    3.2. Industry Analysis第49-52页
        3.2.1. Current Competitive Situation + PESTEL第49-51页
        3.2.2. Projected strategic moves by current players第51页
        3.2.3. Changes brought to the competitiveness of the industry by the new venture第51-52页
    3.3. Innovations Brought to the Industry by the New Venture第52-53页
        3.3.1. Intellectual Property/Patents第52-53页
    3.4. Strategy第53-55页
        3.4.1. Sources of Differentiation and Competitive Advantage第54-55页
    3.5. Ethics and Sustainability第55-57页
Chapter Four The Company and Team第57-65页
    4.1 Legal Structure第57-58页
    4.2 Ownership第58-60页
    4.3 The Advisory Board第60-61页
    4.4 The Management Team第61-65页
        4.4.1 Expected contributions by each team第62-63页
        4.4.2 Expected Salary第63-65页
Chapter Five Marketing Plan第65-77页
    5.1 Identification of Customers第65页
    5.2 Number of Potential Customers and Potential Sales Revenues第65-67页
    5.3 Requirements of Various Customer Segments第67-70页
        5.3.1 Importance of purchase convenience, rapid delivery, product customization, etc. for these segments第68-69页
        5.3.2 Ways to effectively access each segment, distributors, a captive sales force, e-commerce, etc第69-70页
    5.4 Appropriate Sales and Promotion Approaches第70-72页
    5.5 Analysis of how purchase decisions are made, and how/if this behavior can bechanged第72-73页
    5.6 Customer Price Sensitivity第73页
    5.7 Cost of Acquiring and Retaining Customers第73-75页
    5.8 Strengths and weaknesses of competitors and ways that competitors are likely to reactwhen the company enters the market第75-77页
Chapter Six Operating and Financial Plans第77-105页
    6.1 Conversion of inputs into outputs that customer value第77-86页
        6.1.1 Supplier Relationships第78-83页
        6.1.2 Inventory Required第83-84页
        6.1.3 Manufacturing/Service Provision第84-86页
        6.1.4 In-house/Outsourced Operations第86页
    6.2 Financial Plan第86-100页
        6.2.1 Cost Calculations第87-93页
        6.2.2 Projected Break Even Point第93-96页
        6.2.3 Projected Cash Flows第96-97页
        6.2.4 Analysis of Risk / Present Value / IRR第97-99页
        6.2.5 Analysis of possible scenarios and probability of occurrence第99-100页
    6.3 Contingency Plans (Linked to Scenarios in 6.2.5)第100-105页
        6.3.1 Triggers/Thresholds to Change Courses第103-105页
Chapter Seven Conclusions第105-108页
    7.1 Main Research Conclusions第105-106页
    7.2 Limitations and Future Research Directions第106-108页
References第108-115页
Appendix第115-146页

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