| Abstract | 第7-8页 |
| 摘要 | 第9-15页 |
| Chapter One Introduction | 第15-23页 |
| 1.1 Background of the Research | 第15-18页 |
| 1.2 Significance of the Research | 第18-19页 |
| 1.3 Methods of the Research | 第19-21页 |
| 1.4 Organization of the Research | 第21-23页 |
| Chapter Two Literature Review | 第23-32页 |
| 2.1 A Review on Previous Studies of Service Quality | 第23-26页 |
| 2.1.1 Measuring Methods of Service Quality | 第23-24页 |
| 2.1.2 Dimensions of Service Quality | 第24-26页 |
| 2.2 A Review on Previous Studies of Service Quality in Higher Education | 第26-30页 |
| 2.2.1 Examination on Measuring Methods of Service Quality in Higher Education | 第26-27页 |
| 2.2.2 Studies on Dimensions of Service Quality in Higher Education | 第27-30页 |
| 2.3 Limitations of Previous Researches | 第30-32页 |
| Chapter Three Theoretical Framework of Student Perceived Nurturing Qualityof MTI | 第32-57页 |
| 3.1 Service Quality Management | 第32-51页 |
| 3.1.1 Service | 第32-42页 |
| 3.1.2 Service Quality | 第42-46页 |
| 3.1.3 Models for Measuring Service Quality | 第46-51页 |
| 3.2 Stakeholder Theory | 第51-57页 |
| 3.2.1 Definition of Stakeholder | 第51-52页 |
| 3.2.2 Stakeholder Theory of Higher Education | 第52-54页 |
| 3.2.3 Stakeholder of MTI Education | 第54-57页 |
| Chapter Four Design of Empirical Research on Dimensions of Student PerceivedNurturing Quality of MTI | 第57-65页 |
| 4.1 Objectives of Empirtcal Research | 第57页 |
| 4.2 Procedures of Empirical Research Design | 第57-62页 |
| 4.3 Questionnaire Distribution and Data Collection | 第62-63页 |
| 4.4 Methods of Data Analysis | 第63-65页 |
| Chapter Five An Empirical Research on Dimensions of Student PerceivedNurturing Quality of MTI | 第65-106页 |
| 5.1 Factor Analysis of Student Perceived Nurturing Quality of MTI | 第65-89页 |
| 5.2 Average Score Analysis on Fvaluations of Student Perceived Nurturing Quality of MTI | 第89-106页 |
| 5.2.1 Analysis on Affecting Factors of Student Perceived Nurturing Quality of MTI | 第89页 |
| 5.2.2 Analysis on Dimensions of Student Perceived Nurturing Quality of MTI | 第89-101页 |
| 5.2.3 Conclusion of the Analyses | 第101-106页 |
| Chapter Six Conclusion | 第106-112页 |
| 6.1 Major findings of the Research | 第106-107页 |
| 6.2 Practical Significance | 第107-110页 |
| 6.3 Limitations of the Study and Prospects for Future Research | 第110-112页 |
| 6.3.1 Limitations of the Study | 第110-111页 |
| 6.3.2 Prospects for Future Research | 第111-112页 |
| References | 第112-121页 |
| Appendix One翻译硕士(MTI)学生感知培养质量调查量表 | 第121-123页 |
| Appendix Two Scale Table of Student Perceived Nurturing Quality of MTI | 第123-126页 |
| Acknowledgments | 第126-127页 |
| 学位论文评阅及答辩情况表 | 第127页 |
