| ABSTRACT | 第8页 |
| DEDICATION | 第11-12页 |
| ACKNOWLEDGEMENT | 第12-13页 |
| 1. CHAPTER ONE INTRODUCTION | 第13-21页 |
| 1.1 Background information | 第13-15页 |
| 1.2 Research question | 第15-18页 |
| 1.2.1 Additional factors influence communication effectiveness | 第17-18页 |
| 1.3 Significance of research | 第18-19页 |
| 1.4 Structure of the thesis | 第19-21页 |
| 2. CHAPTER TWO LITERATURE REVIEW | 第21-37页 |
| 2.1 Defining communication in multicultural environment | 第22页 |
| 2.2 Stimulants of Communication | 第22-23页 |
| 2.3 Communication obstacles | 第23-24页 |
| 2.4 Multicultural project teams | 第24-27页 |
| 2.5 Project management and Communication effectiveness | 第27-28页 |
| 2.6 Trust and communication among individual and project team | 第28-31页 |
| 2.7 The nature and types of trust | 第31-33页 |
| 2.8 Language and Cultural differences | 第33-37页 |
| 3. CHAPTER THREE RESEARCH METHODOLOGY | 第37-41页 |
| 4. CHAPTER FOUR RESULT AND DISSCUSSION | 第41-62页 |
| 4.1 Arrangement of factors influence communication effectiveness | 第41-44页 |
| 4.2 Results of the factors influence communication effectiveness | 第44-50页 |
| 4.2.1 Importance of Trust | 第44-45页 |
| 4.2.2 Impact of Cultural Differences on Communication Effectiveness | 第45-47页 |
| 4.2.3 Importance of Organizational Structure | 第47-48页 |
| 4.2.4 Additional factors influence communication effectiveness | 第48页 |
| 4.2.5 Impact of language on communication effectiveness | 第48-49页 |
| 4.2.6 Impact of Quality of Technology Infrastructure on CommunicationEffectiveness | 第49-50页 |
| 4.3 Actions build trust | 第50-52页 |
| 4.4 Clear organizational structure towards communication effectiveness | 第52-54页 |
| 4.5 Mitigation of language problem | 第54-57页 |
| 4.6 Technology preferences | 第57-59页 |
| 4.7 Theoretical model and proposition development | 第59-62页 |
| 5. CHAPTER FIVE CONCLUSION AND LIMITATION | 第62-64页 |
| REFERENCES | 第64-71页 |
| APPENDIX | 第71-73页 |
| 学位论文评阅及答辩情况表 | 第73页 |
