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电子商务及其对企业绩效的影响

摘要第4-5页
abstract第5页
CHAPTER ONE: Introduction第10-14页
    1.1 Resarch Significance and Background第10页
    1.2 Resarch Methodology第10-14页
CHAPTER TWO: Literature Review第14-31页
    2.1 Different perspectives of electronic commerce第14-22页
        2.1.1 Electronic Commerce and Electronic Data Interchange (EDI)第14-15页
        2.1.2 Three Golden Projects Performed by Government (1993-1997)第15-16页
        2.1.3 Electronic Commerce and Internet sinc 1997第16页
        2.1.4 Pragmatic Development Phase in 2000 and onwards第16-20页
        2.1.5 The Internet of Things第20-22页
    2.2 Social Networking of E-commerce第22页
    2.3 Digital Disparity第22-31页
CHAPTER THREE: Electronic Commerce and Organizational Performance第31-45页
    3.1 Employing Electronic Commerce for Organizational Performance第31-40页
        3.1.1 Customer Interface第31-32页
        3.1.2 Scalability第32-33页
        3.1.3 The Merchandise Catalog第33-34页
        3.1.4 Organizational User Control第34-40页
    3.2 Organizational Performance of E-Commerce第40-42页
        3.2.1 Performance Objectives第40-41页
        3.2.2 Hacking & Security Threats第41页
        3.2.3 Consumer Trust & Confidence第41-42页
    3.3 SEO Requirements第42-44页
    3.4 Crowdsourcing Requirements第44页
    3.5 Supplementary Mobile Commerce第44-45页
CHAPTER FOUR: Critical organizational processes & integration of electronic commerce第45-50页
    4.1 Customer Order Execution & Customer Satisfaction第45-47页
    4.2 Financial Control & Reporting第47-48页
    4.3 Information & Communication Technologies Adjustments第48页
    4.4 Business Processes第48-49页
    4.5 Electronic Integration第49-50页
CHAPTER FIVE: Achieving Organizational Success through Electronic Commerce第50-56页
    5.1 Convergence of Technical & Organizational Aspects第50-51页
    5.2 Customer-Orientation第51-52页
    5.3 Organizational Issues in Convergence第52-54页
    5.4 Electronic Commerce: Products & Services第54-55页
    5.5 Making Electronic Commerce Acceptable to Customers第55-56页
CHAPTER SIX: Conclusion & Recommendations第56-59页
REFERENCE第59-61页
ACKNOWLEDGEMENT第61-62页

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