| 摘要 | 第6-8页 |
| ABSTRACT | 第8-9页 |
| CHAPTER ONE INTRODUCTION | 第13-28页 |
| 1.1 Previous Studies on Conflict Talk | 第13-20页 |
| 1.1.1 Definition of Conflict Talk | 第14-16页 |
| 1.1.2 Studies on Conflict Talk | 第16-20页 |
| 1.2 Previous Studies on Fortress Besieged | 第20-23页 |
| 1.3 Purpose and Significance of the Study | 第23-24页 |
| 1.4 Methodology and Data Collection | 第24-26页 |
| 1.5 Structure of the Study | 第26-28页 |
| CHAPTER TWO THEORETICAL FOUNDATION OF THE STUDY | 第28-34页 |
| 2.1 Rapport Management Theory | 第28-30页 |
| 2.1.1 Face Management | 第29页 |
| 2.1.2 Sociality Rights Management | 第29-30页 |
| 2.2 Rapport Management Strategies | 第30-31页 |
| 2.3 Rapport Orientations | 第31-32页 |
| 2.4 Rapport-management Outcomes | 第32-33页 |
| 2.5 Searle's Classification of Speech Acts | 第33-34页 |
| CHAPTER THREE INITIATION OF CONFLICT TALK AS THREAT TO FACE AND SOCIALITY RIGHTS IN FORTRESS BESIEGED | 第34-46页 |
| 3.1 Conflict Talk Caused by Expressive Speech | 第34-37页 |
| 3.1.1 Expressive Speech as Threat to Quality Face and Identity Face | 第34-36页 |
| 3.1.2 Expressive Speech as Threat to Equity Rights and Association Rights | 第36-37页 |
| 3.2 Conflict Talk Caused by Representative Speech | 第37-40页 |
| 3.2.1 Representative Speech as Threat to Quality Face and Identity Face | 第37-38页 |
| 3.2.2 Representative Speech as Threat to Equity Rights and Association Rights | 第38-40页 |
| 3.3 Conflict Talk Caused by Directive Speech | 第40-42页 |
| 3.3.1 Directive Speech as Threat to Quality Face and Identity Face | 第40-41页 |
| 3.3.2 Directive Speech as Threat to Equity Rights and Association Rights | 第41-42页 |
| 3.4 Conflict Talk Caused by Commissive Speech | 第42-46页 |
| 3.4.1 Commissive Speech as Threat to Quality Face and Identity Face | 第42-43页 |
| 3.4.2 Commissive Speech as Threat to Association Rights | 第43-46页 |
| CHAPTER FOUR RESPONSE TO CONFLICT TALK AS RAPPORT ORIENTATIONS BY USING STRATEGIES IN FORTRESS BESIEGED | 第46-53页 |
| 4.1 Mitigating Responses for Enhancing or Maintaining Rapport | 第46-48页 |
| 4.1.1 Mitigating Conflict via Explanation or Account | 第46-47页 |
| 4.1.2 Mitigating Conflict via Other Strategies | 第47-48页 |
| 4.2 Conflicting Responses for Neglecting or Challenging Rapport | 第48-53页 |
| 4.2.1 Conflict Aggravated by Criticism or Negative Evaluation | 第48-49页 |
| 4.2.2 Conflict Aggravated by Explicit Disagreement | 第49-50页 |
| 4.2.3 Conflict Aggravated by Explicit Refusal | 第50-51页 |
| 4.2.4 Conflict Aggravated by Question | 第51-53页 |
| CHAPTER FIVE TERMINATION OF CONFLICT TALK AS RAPPORT MANAGEMENT OUTCOMES IN FORTRESS BESIEGED | 第53-62页 |
| 5.1 Ways of Terminating Conflict Talk | 第53-58页 |
| 5.1.1 Withdrawal | 第53-54页 |
| 5.1.2 Silence | 第54页 |
| 5.1.3 Compromise | 第54-55页 |
| 5.1.4 Third Party Intervening | 第55-56页 |
| 5.1.5 Suspended by Environment | 第56页 |
| 5.1.6 Topic Shift | 第56-57页 |
| 5.1.7 Submission to Opponent | 第57-58页 |
| 5.1.8 Humor | 第58页 |
| 5.2 Rapport Management Outcomes | 第58-62页 |
| 5.2.1 Rapport Enhanced | 第59页 |
| 5.2.2 Rapport Maintained | 第59-60页 |
| 5.2.3 Rapport Reduced | 第60-62页 |
| CHAPTER SIX CONCLUSION | 第62-65页 |
| 6.1 Findings of the Study | 第62-64页 |
| 6.2 Limitations and Suggestion for Further Study | 第64-65页 |
| BIBLIOGRAPHY | 第65-70页 |
| ACKNOWLEDGEMENTS | 第70-71页 |
| APPENDIX | 第71-76页 |
| PAPER(S) PUBLISHED DURING MA STUDIES | 第76页 |
